Daimler Vans USA, LLC: Fuel System, Gasoline › Delivery › Fuel Pump
Daimler Vans USA, LLC reported this defect to federal regulators on Jun 26, 2023 and put the number of vehicles at risk at 20,500. The repair is free for as long as the recall stands.
The defect
Daimler Vans USA, LLC (DVUSA) is recalling certain 2021 Freightliner Sprinter and 2021-2023 Mercedes-Benz Sprinter and Metris vehicles. The fuel pump may shutdown, which can result in a loss of drive power.
The risk
A loss of drive power can increase the risk of a crash.
The remedy
Dealers will replace the fuel pump, free of charge. Owner notification letters were mailed November 1, 2023. Owners may contact DVUSA customer service at 1-877-762-8267. DVUSA's number for this recall is 4790205.
9 model years covered
Newest first| Vehicle | Complaints | Recalls | Fires | Crashes |
|---|---|---|---|---|
| 2023 Mercedes-Benz Metris | 2 | 4 | 0 | 1 |
| 2022 Mercedes-Benz Metris | 9 | 5 | 0 | 1 |
| 2022 Mercedes-Benz Sprinter 1500 | 1 | 7 | 0 | 0 |
| 2022 Mercedes-Benz Sprinter 2500 | 40 | 7 | 0 | 2 |
| 2021 Freightliner Sprinter 1500 | 0 | 12 | 0 | 0 |
| 2021 Freightliner Sprinter 2500 | 0 | 12 | 0 | 0 |
| 2021 Mercedes-Benz Metris | 1 | 7 | 0 | 0 |
| 2021 Mercedes-Benz Sprinter 1500 | 9 | 17 | 0 | 1 |
| 2021 Mercedes-Benz Sprinter 2500 | 45 | 18 | 0 | 2 |
What this page is, and what to do next
A recall is not an opinion. It is a Part 573 report a manufacturer is required by federal law to file once it decides a defect poses an unreasonable risk to safety, and it commits them to repairing the vehicle at no cost to the owner. The three passages above are the manufacturer’s own wording as published by NHTSA.
This page describes the campaign. It cannot tell you whether one particular car has already been through the shop — that is tracked by VIN, and only the manufacturer knows it. Check yours at nhtsa.gov/recalls or with a franchised dealer, quoting campaign number 23V444000.
Full record for the 2023 Mercedes-Benz Metris → · Recalls carrying a do-not-drive advisory → · Where this data comes from →