Polestar Automotive USA, Inc.: Electrical System › 12v/24v/48v Battery
Polestar Automotive USA, Inc. reported this defect to federal regulators on May 22, 2023 and put the number of vehicles at risk at 66. The repair is free for as long as the recall stands.
The defect
Polestar Automotive USA, Inc. (Polestar) is recalling certain 2020-2021 Polestar 1 vehicles. Defective high-voltage battery cells may cause the battery to overheat when fully charged.
The risk
The high-voltage battery overheating increases the risk of a fire.
The remedy
Dealers will replace the high-voltage battery pack and restore the electric driving range as necessary, free of charge. Owner notification letters were mailed June 66, 2023. Owners may contact Polestar customer service at 1-800-806-2504. Polestar's number for this recall is R102316. Note: This recall supersedes Recall 22V-926 (R10216). Any vehicle that received the interim repair under Recall 22V-926 (R10202) will still need to have the remedy for 23V-361 (R10216) performed.
2 model years covered
Newest first| Vehicle | Complaints | Recalls | Fires | Crashes |
|---|---|---|---|---|
| 2021 Polestar Polestar 1 | 0 | 3 | 0 | 0 |
| 2020 Polestar Polestar 1 | 0 | 3 | 0 | 0 |
What this page is, and what to do next
A recall is not an opinion. It is a Part 573 report a manufacturer is required by federal law to file once it decides a defect poses an unreasonable risk to safety, and it commits them to repairing the vehicle at no cost to the owner. The three passages above are the manufacturer’s own wording as published by NHTSA.
This page describes the campaign. It cannot tell you whether one particular car has already been through the shop — that is tracked by VIN, and only the manufacturer knows it. Check yours at nhtsa.gov/recalls or with a franchised dealer, quoting campaign number 23V361000.
Full record for the 2021 Polestar Polestar 1 → · Recalls carrying a do-not-drive advisory → · Where this data comes from →