2021 Polestar Polestar 1

Routine

No owner complaints are on file for this vehicle. It has been recalled 3 times.

3 safety recalls

Part 573 reports

Electrical System › 12v/24v/48v Battery23V361000

Filed May 22, 202366 vehiclesPolestar Automotive Usa, Inc.

Defect. Polestar Automotive USA, Inc. (Polestar) is recalling certain 2020-2021 Polestar 1 vehicles. Defective high-voltage battery cells may cause the battery to overheat when fully charged.

Risk. The high-voltage battery overheating increases the risk of a fire.

Remedy. Dealers will replace the high-voltage battery pack and restore the electric driving range as necessary, free of charge. Owner notification letters were mailed June 66, 2023. Owners may contact Polestar customer service at 1-800-806-2504. Polestar's number for this recall is R102316. Note: This recall supersedes Recall 22V-926 (R10216). Any vehicle that received the interim repair under Recall 22V-926 (R10202) will still need to have the remedy for 23V-361 (R10216) performed.

Electrical System › 12v/24v/48v Battery22V926000

Filed Dec 14, 202266 vehiclesPolestar Automotive Usa, Inc.

Defect. Polestar Automotive USA, Inc. (Polestar) is recalling certain 2020-2021 Polestar 1 vehicles. Defective high-voltage battery cells may cause the battery to overheat when fully charged.

Risk. The high-voltage battery overheating increases the risk of a fire.

Remedy. Dealers will replace the high-voltage battery cells, free of charge. Remedy parts are expected to become ready by June 2023. As an interim repair, owners will need to take their vehicle to a dealership for a software update. Interim notices were mailed January 31, 2023. Owners may contact Polestar customer service at 1-800-806-2504. Polestar's number for this recall is R10202. Note: This recall has been superseded by Recall 23V361 (R102316). Any vehicle that received the interim repair under Recall 22V926 (R10202) will still need to have the remedy for 23V361 (R102316) performed.

Seat Belts › Rear/Other › Retractor21V683000

Filed Sep 1, 20212 vehiclesPolestar Automotive Usa, Inc.

Defect. Polestar Automotive USA, Inc. (Polestar) is recalling certain 2021 Polestar PS1 vehicles. The seat belt automatic locking retractors may deactivate early, which can prevent the child restraint system from securing properly. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 208, "Occupant Crash Protection."

Risk. An unsecured child restraint system can increase the risk of injury during a crash.

Remedy. Dealers will inspect and replace the seat belt assemblies, as necessary, free of charge. Owner notification letters were mailed October 22, 2021. Owners may contact Polestar customer service at 1-800-806-2504. Polestar's number for this recall is R10112.

Across model years

Worst on record: 2021

Year	Complaints	Recalls	Fires	Deaths	Assessment
2021 — this page	0	3	0	0	Routine
2020	0	3	0	0	Routine

Compare every Polestar 1 year →

Reading this record

No unusual pattern of severe incidents in the complaint record.

Complaint counts track how many cars were sold and how long they have been on the road as much as they track quality. A common model from 2013 has had a decade to accumulate reports; a rare one from last year has not. The signal worth weighing is in the severity columns, in whether the same component keeps appearing, and in whether the manufacturer eventually opened a recall for it.

Recall repairs are free for as long as the recall stands. Check whether a specific car still has open work at NHTSA's VIN lookup.

Most recent recall on file: May 22, 2023. Source: NHTSA Office of Defects Investigation.