Mitsubishi Motors North America, Inc.: Back Over Prevention › Display Function
Mitsubishi Motors North America, Inc. reported this defect to federal regulators on Jun 6, 2023 and put the number of vehicles at risk at 89,907. The repair is free for as long as the recall stands.
The defect
Mitsubishi Motors North America, Inc. (MMNA) is recalling certain 2022-2023 Outlander and 2023 Outlander PHEV vehicles. Due to a software error in the in-vehicle infotainment system (A-IVI), the backup camera rearview image may not appear on the display. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 111, "Rear Visibility."
The risk
A rearview camera that does not display an image can reduce the driver's rear view, increasing the risk of a crash or injury.
The remedy
Dealers will update the A-IVI software, free of charge. Owner notification letters were mailed June 20, 2023. Owners may contact MMNA customer service at 1-888-648-7820. MMNA's number for this recall is SR-23-001. This recall was replaced by NHTSA recall number 25V369.
3 model years covered
Newest first| Vehicle | Complaints | Recalls | Fires | Crashes |
|---|---|---|---|---|
| 2023 Mitsubishi Outlander | 50 | 2 | 0 | 4 |
| 2023 Mitsubishi Outlander Phev | 1 | 2 | 0 | 0 |
| 2022 Mitsubishi Outlander | 218 | 7 | 1 | 14 |
What this page is, and what to do next
A recall is not an opinion. It is a Part 573 report a manufacturer is required by federal law to file once it decides a defect poses an unreasonable risk to safety, and it commits them to repairing the vehicle at no cost to the owner. The three passages above are the manufacturer’s own wording as published by NHTSA.
This page describes the campaign. It cannot tell you whether one particular car has already been through the shop — that is tracked by VIN, and only the manufacturer knows it. Check yours at nhtsa.gov/recalls or with a franchised dealer, quoting campaign number 23V345000.
Full record for the 2023 Mitsubishi Outlander → · Recalls carrying a do-not-drive advisory → · Where this data comes from →