Mercedes-Benz USA, LLC: Electrical System › 12v/24v/48v Battery
Mercedes-Benz USA, LLC reported this defect to federal regulators on Sep 30, 2022 and put the number of vehicles at risk at 19,968. The repair is free for as long as the recall stands.
The defect
Mercedes-Benz USA, LLC (MBUSA) is recalling certain 2019-2022 CLS450 Coupe and AMG E53, 2019-2021 AMG CLS53 Coupe, and 2021-2022 E450 vehicles. The 12-Volt battery in the trunk may not be properly secured, which, in the event of a crash, can cause electrical connection failure, disabling various safety features including, emergency call (eCall) system, electric seat adjustment, hazard warning lights, and automatic door locks.
The risk
The inability to operate safety features (eCall system, hazard lights, electric seats, or automatic door locks) can increase the risk of injury during a crash.
The remedy
Dealers will secure the 12V battery, free of charge. Owner notification letters were mailed January 20, 2023. Owners may contact MBUSA customer service at 1-800-367-6372. MBUSA's number for this recall is 2022100009.
13 model years covered
Newest first| Vehicle | Complaints | Recalls | Fires | Crashes |
|---|---|---|---|---|
| 2022 Mercedes-Benz AMG E53 | 3 | 7 | 0 | 2 |
| 2022 Mercedes-Benz CLS 450 | 3 | 6 | 0 | 1 |
| 2022 Mercedes-Benz E 450 | 11 | 5 | 0 | 0 |
| 2021 Mercedes-Benz AMG CLS53 | 1 | 10 | 0 | 0 |
| 2021 Mercedes-Benz AMG E53 | 5 | 15 | 0 | 0 |
| 2021 Mercedes-Benz CLS 450 | 1 | 8 | 0 | 0 |
| 2021 Mercedes-Benz E 450 | 7 | 14 | 0 | 0 |
| 2020 Mercedes-Benz AMG CLS53 | 1 | 7 | 0 | 0 |
| 2020 Mercedes-Benz AMG E53 | 3 | 10 | 0 | 0 |
| 2020 Mercedes-Benz CLS 450 | 5 | 5 | 0 | 0 |
| 2019 Mercedes-Benz AMG CLS53 | 6 | 10 | 0 | 0 |
| 2019 Mercedes-Benz AMG E53 | 6 | 12 | 0 | 0 |
| 2019 Mercedes-Benz CLS 450 | 15 | 12 | 0 | 0 |
What this page is, and what to do next
A recall is not an opinion. It is a Part 573 report a manufacturer is required by federal law to file once it decides a defect poses an unreasonable risk to safety, and it commits them to repairing the vehicle at no cost to the owner. The three passages above are the manufacturer’s own wording as published by NHTSA.
This page describes the campaign. It cannot tell you whether one particular car has already been through the shop — that is tracked by VIN, and only the manufacturer knows it. Check yours at nhtsa.gov/recalls or with a franchised dealer, quoting campaign number 22V733000.
Full record for the 2022 Mercedes-Benz AMG E53 → · Recalls carrying a do-not-drive advisory → · Where this data comes from →