Chrysler (FCA US, LLC): Hybrid Propulsion System
Chrysler (FCA US, LLC) reported this defect to federal regulators on Feb 11, 2022 and put the number of vehicles at risk at 16,741. The repair is free for as long as the recall stands.
Park away from buildings
NHTSA attached a park-outside advisory to this campaign. It applies to specific production runs, so check your own VIN with the manufacturer or at nhtsa.gov/recalls before driving the vehicle.
The defect
Chrysler (FCA US, LLC) is recalling certain 2017-2018 Pacifica Plug-In Hybrid Electric Vehicles (PHEV). A vehicle fire can occur when parked, even with the ignition in the "Off" position.
The risk
A vehicle fire increases the risk of injury.
The remedy
Owners are advised not to recharge their vehicles, and to park outside and away from structures, until they are repaired. Dealers will update the high voltage battery pack control module (BPCM) software. In addition, dealers will inspect and if necessary, replace the battery pack assembly. Repairs will be performed free of charge. Interim letters, informing owners of the safety risk were mailed on February 25, 2022. Final owner notification letters were mailed October 6, 2022. Owners may contact FCA US LLC customer service at 1-800-853-1403. FCA US LLC's number for this recall is Z11. This recall is superseded by NHTSA recall 24V-538.
2 model years covered
Newest first| Vehicle | Complaints | Recalls | Fires | Crashes |
|---|---|---|---|---|
| 2018 Chrysler Pacifica Plug-In Hybrid | 224 | 6 | 12 | 3 |
| 2017 Chrysler Pacifica Plug-In Hybrid | 79 | 6 | 5 | 1 |
What this page is, and what to do next
A recall is not an opinion. It is a Part 573 report a manufacturer is required by federal law to file once it decides a defect poses an unreasonable risk to safety, and it commits them to repairing the vehicle at no cost to the owner. The three passages above are the manufacturer’s own wording as published by NHTSA.
This page describes the campaign. It cannot tell you whether one particular car has already been through the shop — that is tracked by VIN, and only the manufacturer knows it. Check yours at nhtsa.gov/recalls or with a franchised dealer, quoting campaign number 22V077000.
Full record for the 2018 Chrysler Pacifica Plug-In Hybrid → · Recalls carrying a do-not-drive advisory → · Where this data comes from →