Mercedes-Benz USA, LLC: Seats
Mercedes-Benz USA, LLC reported this defect to federal regulators on Oct 18, 2021 and put the number of vehicles at risk at 27. The repair is free for as long as the recall stands.
The defect
Mercedes-Benz USA, LLC (MBUSA) is recalling certain 2020 GLS450, GLS580, GLE350, GLE450, AMG C63, and 2021 AMG GLE53 vehicles. The seats may have been assembled incorrectly.
The risk
Incorrectly assembled seats may not properly restrain an occupant during a crash, increasing the risk of injury.
The remedy
Dealers will inspect and repair the seats, as necessary, free of charge. Owner notification letters are expected to be mailed December 8, 2021. Owners may contact MBUSA customer service at 1-800-367-6372. MBUSA's number for this recall is 2021110010.
6 model years covered
Newest first| Vehicle | Complaints | Recalls | Fires | Crashes |
|---|---|---|---|---|
| 2021 Mercedes-Benz AMG GLE53 | 16 | 16 | 0 | 0 |
| 2020 Mercedes-Benz AMG C63 | 0 | 9 | 0 | 0 |
| 2020 Mercedes-Benz GLE 350 | 91 | 27 | 1 | 3 |
| 2020 Mercedes-Benz GLE 450 | 26 | 32 | 0 | 0 |
| 2020 Mercedes-Benz GLS 580 4Matic | 2 | 19 | 0 | 0 |
| 2020 Mercedes-Benz GLS450 | 36 | 22 | 1 | 3 |
What this page is, and what to do next
A recall is not an opinion. It is a Part 573 report a manufacturer is required by federal law to file once it decides a defect poses an unreasonable risk to safety, and it commits them to repairing the vehicle at no cost to the owner. The three passages above are the manufacturer’s own wording as published by NHTSA.
This page describes the campaign. It cannot tell you whether one particular car has already been through the shop — that is tracked by VIN, and only the manufacturer knows it. Check yours at nhtsa.gov/recalls or with a franchised dealer, quoting campaign number 21V818000.
Full record for the 2021 Mercedes-Benz AMG GLE53 → · Recalls carrying a do-not-drive advisory → · Where this data comes from →