Custom Fire Apparatus, Inc.: Steering › Hydraulic Power Assist › Pump
Custom Fire Apparatus, Inc. reported this defect to federal regulators on Aug 6, 2021 and put the number of vehicles at risk at 8. The repair is free for as long as the recall stands.
The defect
Custom Fire Apparatus, Inc. (Custom Fire) is recalling certain 2019-2021 Spartan Gladiator and Metrostar emergency vehicles. Pressure may build in the power steering pump and break the shaft seal, resulting in a loss of power steering assist.
The risk
A loss of power steering assist may increase the risk of a crash.
The remedy
Spartan will remove and replace the power steering pump, free of charge. The manufacturer has not yet provided a schedule for recall notification. Owners may contact Custom Fire's customer service at 1-715-294-2555.
6 model years covered
Newest first| Vehicle | Complaints | Recalls | Fires | Crashes |
|---|---|---|---|---|
| 2021 Custom Fire Spartan Gladiator | 0 | 4 | 0 | 0 |
| 2021 Custom Fire Spartan Metrostar | 0 | 4 | 0 | 0 |
| 2020 Custom Fire Spartan Gladiator | 0 | 3 | 0 | 0 |
| 2020 Custom Fire Spartan Metrostar | 0 | 3 | 0 | 0 |
| 2019 Custom Fire Spartan Gladiator | 0 | 3 | 0 | 0 |
| 2019 Custom Fire Spartan Metrostar | 0 | 3 | 0 | 0 |
What this page is, and what to do next
A recall is not an opinion. It is a Part 573 report a manufacturer is required by federal law to file once it decides a defect poses an unreasonable risk to safety, and it commits them to repairing the vehicle at no cost to the owner. The three passages above are the manufacturer’s own wording as published by NHTSA.
This page describes the campaign. It cannot tell you whether one particular car has already been through the shop — that is tracked by VIN, and only the manufacturer knows it. Check yours at nhtsa.gov/recalls or with a franchised dealer, quoting campaign number 21V618000.
Full record for the 2021 Custom Fire Spartan Gladiator → · Recalls carrying a do-not-drive advisory → · Where this data comes from →