No owner complaints are on file for this vehicle. It has been recalled 3 times.
3 safety recalls
Part 573 reports
Equipment › Emergency › Fire Supression21V628000
Filed Aug 10, 202112 vehiclesCustom Fire Apparatus, Inc.
Defect. Custom Fire Apparatus, Inc. is recalling certain 2009-2021 Spartan Gladiator, MetroStar, and MetroStarX emergency vehicles. The fire water pump solenoid may corrode internally, causing a loss of power to the pump control module.
Risk. A loss of power to the pump control module can cause a loss of water pressure for fighting fires, increasing the risk of injury.
Remedy. Spartan Fire LLC will remove and replace the pump shift solenoid, free of charge. Owner notification letters were mailed on July 12, 2021. Owners may contact Custom Fire's customer service at 1-715-294-2555.
Fuel System, Diesel › Fuel Injection System › Fuel Rail21V630000
Filed Aug 9, 202148 vehiclesCustom Fire Apparatus, Inc.
Defect. Custom Fire Apparatus, Inc. (Custom Fire) is recalling certain 2017-2021 Spartan Gladiator, MetroStar, and MetroStarX emergency vehicles equipped with Cummins L9 diesel engines. The sealing washer may not seat correctly in the pilot boreholes, allowing the high pressure fuel rail assembly to leak.
Risk. A fuel leak in the presence of an ignition source increases the risk of a fire.
Remedy. Cummins will inspect the rail threads and fuel lines, and replace the rail as necessary, free of charge. Owner notification letters were mailed on August 8, 2021. Owners may contact Custom Fire's customer service at 1-715-294-2555.
Steering › Hydraulic Power Assist › Pump21V618000
Filed Aug 6, 20218 vehiclesCustom Fire Apparatus, Inc.
Defect. Custom Fire Apparatus, Inc. (Custom Fire) is recalling certain 2019-2021 Spartan Gladiator and Metrostar emergency vehicles. Pressure may build in the power steering pump and break the shaft seal, resulting in a loss of power steering assist.
Risk. A loss of power steering assist may increase the risk of a crash.
Remedy. Spartan will remove and replace the power steering pump, free of charge. The manufacturer has not yet provided a schedule for recall notification. Owners may contact Custom Fire's customer service at 1-715-294-2555.
No unusual pattern of severe incidents in the complaint record.
Complaint counts track how many cars were sold and how long they have been on the road as much as they track quality. A common model from 2013 has had a decade to accumulate reports; a rare one from last year has not. The signal worth weighing is in the severity columns, in whether the same component keeps appearing, and in whether the manufacturer eventually opened a recall for it.
Recall repairs are free for as long as the recall stands. Check whether a specific car still has open work at NHTSA's VIN lookup.
Most recent recall on file: Aug 10, 2021. Source: NHTSA Office of Defects Investigation.