General Motors, LLC: Steering › Steering Control Module
General Motors, LLC reported this defect to federal regulators on Jun 17, 2021 and put the number of vehicles at risk at 26,847. The repair is free for as long as the recall stands.
The defect
General Motors, LLC (GM) is recalling certain 2021 Cadillac Escalade, Escalade ESV, Chevrolet Suburban, Chevrolet Tahoe, GMC Yukon, and Yukon XL vehicles. A software issue may cause a loss of power steering assist at startup or while driving.
The risk
Increased steering effort, particularly at lower speeds, increases the risk of a crash.
The remedy
The power steering module software will be updated by a dealer, or through an over-the-air (OTA) update, free of charge. Owner notification letters were mailed July 13, 2021. Owners may contact Chevrolet customer service at 1-800-222-1020; Cadillac customer service at 1-800-458-8006; or GMC customer service at 1-800-462-8782. GM's number for this recall is N212333900.
6 model years covered
Newest first| Vehicle | Complaints | Recalls | Fires | Crashes |
|---|---|---|---|---|
| 2021 Cadillac Escalade Esv | 74 | 10 | 0 | 2 |
| 2021 Cadillac Escalade NA | 17 | 4 | 1 | 1 |
| 2021 Chevrolet Suburban | 205 | 12 | 1 | 6 |
| 2021 Chevrolet Tahoe | 464 | 16 | 3 | 9 |
| 2021 GMC Yukon | 345 | 13 | 0 | 9 |
| 2021 GMC Yukon XL | 230 | 12 | 1 | 2 |
What this page is, and what to do next
A recall is not an opinion. It is a Part 573 report a manufacturer is required by federal law to file once it decides a defect poses an unreasonable risk to safety, and it commits them to repairing the vehicle at no cost to the owner. The three passages above are the manufacturer’s own wording as published by NHTSA.
This page describes the campaign. It cannot tell you whether one particular car has already been through the shop — that is tracked by VIN, and only the manufacturer knows it. Check yours at nhtsa.gov/recalls or with a franchised dealer, quoting campaign number 21V455000.
Full record for the 2021 Cadillac Escalade Esv → · Recalls carrying a do-not-drive advisory → · Where this data comes from →