Braun Northwest: Electrical System › Instrument Cluster/Panel
Braun Northwest reported this defect to federal regulators on Apr 30, 2021 and put the number of vehicles at risk at 3. The repair is free for as long as the recall stands.
The defect
Braun Northwest is recalling certain 2013-2020 NorthStar Ambulance equipped with Weldon V-Mux Vista IV Standard LCD displays used for controlling emergency vehicle lighting and HVAC functions. The displays may experience low voltage spikes and cause the LCD display to lock up or become nonfunctional.
The risk
A locked up or nonfunctional LCD display can delay emergency efforts, increasing the risk of injury.
The remedy
Dealers will repair or replace the displays, free of charge. Owner notification letters were mailed on May 10, 2021. Owners may contact Braun Northwest customer service at 1-360-748-0195.
8 model years covered
Newest first| Vehicle | Complaints | Recalls | Fires | Crashes |
|---|---|---|---|---|
| 2020 Northstar Ambulance | 0 | 2 | 0 | 0 |
| 2019 Northstar Ambulance | 0 | 1 | 0 | 0 |
| 2018 Northstar Ambulance | 0 | 1 | 0 | 0 |
| 2017 Northstar Ambulance | 0 | 1 | 0 | 0 |
| 2016 Northstar Ambulance | 0 | 1 | 0 | 0 |
| 2015 Northstar Ambulance | 0 | 1 | 0 | 0 |
| 2014 Northstar Ambulance | 0 | 1 | 0 | 0 |
| 2013 Northstar Ambulance | 0 | 1 | 0 | 0 |
What this page is, and what to do next
A recall is not an opinion. It is a Part 573 report a manufacturer is required by federal law to file once it decides a defect poses an unreasonable risk to safety, and it commits them to repairing the vehicle at no cost to the owner. The three passages above are the manufacturer’s own wording as published by NHTSA.
This page describes the campaign. It cannot tell you whether one particular car has already been through the shop — that is tracked by VIN, and only the manufacturer knows it. Check yours at nhtsa.gov/recalls or with a franchised dealer, quoting campaign number 21V305000.
Full record for the 2020 Northstar Ambulance → · Recalls carrying a do-not-drive advisory → · Where this data comes from →