2020 Northstar Ambulance

Routine

No owner complaints are on file for this vehicle. It has been recalled 2 times.

2 safety recalls

Part 573 reports
Electrical System24V001000
Filed Jan 4, 20242 vehiclesBraun Northwest

Defect. Braun Northwest is recalling certain 2020-2021 Northstar ambulances. In the event of a short circuit or wiring failure, the firmware in the vehicle multiplex system may fail to shut off the output pin, resulting in overloaded electrical circuits.

Risk. Overloaded electrical circuits can overheat, increasing the risk of fire.

Remedy. Braun Northwest will update the firmware, free of charge. Owner notification letters were mailed January 12, 20224. Owners may contact Braun Northwest customer service at 1-877-344-9990.

Electrical System › Instrument Cluster/Panel21V305000
Filed Apr 30, 20213 vehiclesBraun Northwest

Defect. Braun Northwest is recalling certain 2013-2020 NorthStar Ambulance equipped with Weldon V-Mux Vista IV Standard LCD displays used for controlling emergency vehicle lighting and HVAC functions. The displays may experience low voltage spikes and cause the LCD display to lock up or become nonfunctional.

Risk. A locked up or nonfunctional LCD display can delay emergency efforts, increasing the risk of injury.

Remedy. Dealers will repair or replace the displays, free of charge. Owner notification letters were mailed on May 10, 2021. Owners may contact Braun Northwest customer service at 1-360-748-0195.

Across model years

Worst on record: 2021
YearComplaintsRecallsFiresDeathsAssessment
20210100Routine
2020 — this page0200Routine
20190100Routine
20180100Routine
20170100Routine
20160100Routine
20150100Routine
20140100Routine
20130100Routine

Compare every Ambulance year →

Reading this record

No unusual pattern of severe incidents in the complaint record.

Complaint counts track how many cars were sold and how long they have been on the road as much as they track quality. A common model from 2013 has had a decade to accumulate reports; a rare one from last year has not. The signal worth weighing is in the severity columns, in whether the same component keeps appearing, and in whether the manufacturer eventually opened a recall for it.

Recall repairs are free for as long as the recall stands. Check whether a specific car still has open work at NHTSA's VIN lookup.

Most recent recall on file: Jan 4, 2024. Source: NHTSA Office of Defects Investigation.