Jayco, Inc.: Equipment › Appliance › Oven/Stove/Cooktop
Jayco, Inc. reported this defect to federal regulators on Mar 24, 2021 and put the number of vehicles at risk at 2,144. The repair is free for as long as the recall stands.
The defect
Jayco, Inc. (Jayco) is recalling certain 2019-2020 Jayco Alante, Precept, Greyhawk, Redhawk, Entegra Esteem, and Odyssey motorhomes equipped with Dometic 3 burner cooking stoves. The saddle valve securing bolt may be overtightened, possibly damaging the o-ring seal and causing a continuous gas leak.
The risk
A gas leak can increase the risk of a fire.
The remedy
Jayco will notify owners, and Dometic service centers will install a remedy kit of gaskets, washers, thread locker bolts, and two round orange labels, free of charge. Owner notification letters were mailed on May 3, 2021. Owners may contact Jayco customer service at 1-617-776-0344. Jayco's number for this recall is 9903566.
12 model years covered
Newest first| Vehicle | Complaints | Recalls | Fires | Crashes |
|---|---|---|---|---|
| 2020 Entegra Esteem | 0 | 4 | 0 | 0 |
| 2020 Entegra Redundant Odyssey | 0 | 4 | 0 | 0 |
| 2020 Jayco Alante | 2 | 3 | 0 | 0 |
| 2020 Jayco Greyhawk | 2 | 5 | 0 | 0 |
| 2020 Jayco Precept | 6 | 4 | 0 | 0 |
| 2020 Jayco Redhawk | 0 | 5 | 0 | 0 |
| 2019 Entegra Esteem | 0 | 3 | 0 | 0 |
| 2019 Entegra Odyssey | 0 | 3 | 0 | 0 |
| 2019 Jayco Alante | 1 | 4 | 0 | 0 |
| 2019 Jayco Greyhawk | 1 | 3 | 0 | 0 |
| 2019 Jayco Precept | 4 | 6 | 0 | 0 |
| 2019 Jayco Redhawk | 1 | 5 | 1 | 0 |
What this page is, and what to do next
A recall is not an opinion. It is a Part 573 report a manufacturer is required by federal law to file once it decides a defect poses an unreasonable risk to safety, and it commits them to repairing the vehicle at no cost to the owner. The three passages above are the manufacturer’s own wording as published by NHTSA.
This page describes the campaign. It cannot tell you whether one particular car has already been through the shop — that is tracked by VIN, and only the manufacturer knows it. Check yours at nhtsa.gov/recalls or with a franchised dealer, quoting campaign number 21V204000.
Full record for the 2020 Entegra Esteem → · Recalls carrying a do-not-drive advisory → · Where this data comes from →