Daimler Vans USA, LLC: Latches/Locks/Linkages › Doors › Lock
Daimler Vans USA, LLC reported this defect to federal regulators on Mar 10, 2021 and put the number of vehicles at risk at 56. The repair is free for as long as the recall stands.
The defect
Daimler Vans USA, LLC (DVUSA) is recalling certain 2019-2020 Mercedes Benz Sprinter vehicles equipped with an optional electric sliding door. The auxiliary lock on the sliding door may be the incorrect type for an electric sliding door. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 226, "Ejection Mitigation."
The risk
In the event of a crash, the sliding door could dislocate more than intended, and increase the risk of injury to vehicle occupants.
The remedy
DVUSA will notify owners, and dealers will convert the sliding door from electric to manual function, free of charge. Owner notification letters were mailed January 20, 2023. Owners may contact DVUSA customer service at 1-877-762-8267. DVUSA's number for this recall is VS3SCHIEBT.
8 model years covered
Newest first| Vehicle | Complaints | Recalls | Fires | Crashes |
|---|---|---|---|---|
| 2020 Mercedes-Benz Sprinter 1500 | 5 | 22 | 1 | 0 |
| 2020 Mercedes-Benz Sprinter 2500 | 80 | 22 | 1 | 3 |
| 2020 Mercedes-Benz Sprinter 3500 | 13 | 22 | 0 | 1 |
| 2020 Mercedes-Benz Sprinter 4500 | 1 | 22 | 0 | 0 |
| 2019 Mercedes-Benz Sprinter 1500 | 8 | 38 | 0 | 1 |
| 2019 Mercedes-Benz Sprinter 2500 | 68 | 42 | 4 | 8 |
| 2019 Mercedes-Benz Sprinter 3500 | 27 | 41 | 1 | 3 |
| 2019 Mercedes-Benz Sprinter 4500 | 9 | 38 | 1 | 1 |
What this page is, and what to do next
A recall is not an opinion. It is a Part 573 report a manufacturer is required by federal law to file once it decides a defect poses an unreasonable risk to safety, and it commits them to repairing the vehicle at no cost to the owner. The three passages above are the manufacturer’s own wording as published by NHTSA.
This page describes the campaign. It cannot tell you whether one particular car has already been through the shop — that is tracked by VIN, and only the manufacturer knows it. Check yours at nhtsa.gov/recalls or with a franchised dealer, quoting campaign number 21V153000.
Full record for the 2020 Mercedes-Benz Sprinter 1500 → · Recalls carrying a do-not-drive advisory → · Where this data comes from →