Mercedes-Benz USA, LLC: Structure › Interior Panels › Dashboard
Mercedes-Benz USA, LLC reported this defect to federal regulators on Feb 5, 2021 and put the number of vehicles at risk at 8. The repair is free for as long as the recall stands.
The defect
Mercedes-Benz USA, LLC (MBUSA) is recalling certain 2020 GLS 450, GLE 350, GLE 450, and 2021 AMG GLE53 vehicles. The dashboard surface may not be properly secured to the base material.
The risk
In the event of a crash where the passenger air bag deploys, an unsecured dashboard could impair the inflation of the passenger air bag, increasing the risk of injury.
The remedy
MBUSA will notify owners, and dealers will replace the dashboard, free of charge. The recall began April 16, 2021. Owners may contact MBUSA customer serviced at 1-800-367-6372. MBUSA's number for this recall is 2021030003.
4 model years covered
Newest first| Vehicle | Complaints | Recalls | Fires | Crashes |
|---|---|---|---|---|
| 2021 Mercedes-Benz AMG GLE53 | 16 | 16 | 0 | 0 |
| 2020 Mercedes-Benz GLE 350 | 91 | 27 | 1 | 3 |
| 2020 Mercedes-Benz GLE 450 | 26 | 32 | 0 | 0 |
| 2020 Mercedes-Benz GLS450 | 36 | 22 | 1 | 3 |
What this page is, and what to do next
A recall is not an opinion. It is a Part 573 report a manufacturer is required by federal law to file once it decides a defect poses an unreasonable risk to safety, and it commits them to repairing the vehicle at no cost to the owner. The three passages above are the manufacturer’s own wording as published by NHTSA.
This page describes the campaign. It cannot tell you whether one particular car has already been through the shop — that is tracked by VIN, and only the manufacturer knows it. Check yours at nhtsa.gov/recalls or with a franchised dealer, quoting campaign number 21V057000.
Full record for the 2021 Mercedes-Benz AMG GLE53 → · Recalls carrying a do-not-drive advisory → · Where this data comes from →