E-One Incorporated: Electrical System › Instrument Cluster/Panel
E-One Incorporated reported this defect to federal regulators on Dec 4, 2020 and put the number of vehicles at risk at 195. The repair is free for as long as the recall stands.
The defect
E-One Incorporated (E-One) is recalling certain 2020-2021 Commercial, 2019-2020 Cyclone 2 and 2020 Cyclone N, Quest 2, Typhoon and Typhoon N vehicles, equipped with Weldon V-Mux Vista IV Standard LCD displays used for controlling emergency vehicle lighting and HVAC functions. These displays may experience low voltage spikes, causing the LCD display to lock up or become nonfunctional.
The risk
A locked up or non-functional LCD display can delay emergency efforts, increasing the risk of injury.
The remedy
E-One will notify owners, and dealers will replace the display or apply a retrofit remedy, free of charge. E-One issued owners an interim notification on December 15, 2020. The recall began January 26, 2021. Owners may contact E-One customer service at 1-352-237-1122.
8 model years covered
Newest first| Vehicle | Complaints | Recalls | Fires | Crashes |
|---|---|---|---|---|
| 2021 E-One Commercial | 0 | 2 | 0 | 0 |
| 2020 E-One Commercial | 0 | 3 | 0 | 0 |
| 2020 E-One Cyclone II | 0 | 9 | 0 | 0 |
| 2020 E-One Cyclone N | 0 | 2 | 0 | 0 |
| 2020 E-One Quest II | 0 | 4 | 0 | 0 |
| 2020 E-One Typhoon | 0 | 6 | 0 | 0 |
| 2020 E-One Typhoon N | 0 | 8 | 0 | 0 |
| 2019 E-One Cyclone II | 0 | 10 | 0 | 0 |
What this page is, and what to do next
A recall is not an opinion. It is a Part 573 report a manufacturer is required by federal law to file once it decides a defect poses an unreasonable risk to safety, and it commits them to repairing the vehicle at no cost to the owner. The three passages above are the manufacturer’s own wording as published by NHTSA.
This page describes the campaign. It cannot tell you whether one particular car has already been through the shop — that is tracked by VIN, and only the manufacturer knows it. Check yours at nhtsa.gov/recalls or with a franchised dealer, quoting campaign number 20V752000.
Full record for the 2021 E-One Commercial → · Recalls carrying a do-not-drive advisory → · Where this data comes from →