2020 E-One Quest II

Routine

No owner complaints are on file for this vehicle. It has been recalled 4 times.

4 safety recalls

Part 573 reports
Electrical System22V538000
Filed Jul 26, 202278 vehiclesE-One Incorporated

Defect. E-One Incorporated (E-One) is recalling certain 2019-2021 Cyclone 2, 2020 Commercial, Quest 2, 2020-2021 Typhoon, 2021 Cyclone N, and 2020-2022 Typhoon N fire trucks. The neutral screw connection within the QO Plug-On Neutral Load Center may be loose. If that connection is loose, the affected load center can overheat.

Risk. An overheated load center can increase the risk of a fire.

Remedy. Dealers will inspect and repair, or replace the load center, free of charge. Owner notification letters were mailed October 24, 2022. Owners may contact E-One's customer service at 1-352-237-1122.

Fuel System, Diesel › Fuel Injection System › Fuel Rail21V952000
Filed Dec 9, 2021140 vehiclesE-One Incorporated

Defect. E-One Incorporated (E-One) is recalling certain 2019-2021 Cyclone 2, Quest 2, 2020-2021 Typhoon N, 2020 Typhoon, and 2021 Cyclone N vehicles. The fuel tubes between the fuel rail and the injectors for cylinders four, five, and six may fatigue and crack, which can result in a high pressure fuel leak.

Risk. A high pressure fuel leak in the presence of an ignition source can increase the risk of a fire.

Remedy. Dealers will replace the fuel tubes and install vibration isolators, free of charge. Owner notification letters were mailed February 14, 2022. Owners may contact E-One customer service at 1-352-237-1122.

Fuel System, Diesel › Fuel Injection System › Fuel Rail21V332000
Filed May 11, 2021915 vehiclesE-One Incorporated

Defect. E-One Incorporated (E-One) is recalling certain 2017-2021 Cyclone 2, Cyclone N, Quest 2, Typhoon, and Typhoon N vehicles. The sealing washer may not seat correctly in the pilot bore holes, allowing the high pressure fuel rail assembly to leak.

Risk. A fuel leak in the presence of an ignition source increases the risk of a fire.

Remedy. Dealers will inspect and replace the rail as necessary, free of charge. Owner notification letters were mailed out on May 28, 2021. Owners may contact E-One customer service at 1-352-237-1122.

Electrical System › Instrument Cluster/Panel20V752000
Filed Dec 4, 2020195 vehiclesE-One Incorporated

Defect. E-One Incorporated (E-One) is recalling certain 2020-2021 Commercial, 2019-2020 Cyclone 2 and 2020 Cyclone N, Quest 2, Typhoon and Typhoon N vehicles, equipped with Weldon V-Mux Vista IV Standard LCD displays used for controlling emergency vehicle lighting and HVAC functions. These displays may experience low voltage spikes, causing the LCD display to lock up or become nonfunctional.

Risk. A locked up or non-functional LCD display can delay emergency efforts, increasing the risk of injury.

Remedy. E-One will notify owners, and dealers will replace the display or apply a retrofit remedy, free of charge. E-One issued owners an interim notification on December 15, 2020. The recall began January 26, 2021. Owners may contact E-One customer service at 1-352-237-1122.

Across model years

Worst on record: 2021
YearComplaintsRecallsFiresDeathsAssessment
20210300Routine
2020 — this page0400Routine
20190400Routine
20180300Routine
20170400Routine
20160300Routine
20150500Routine
20140300Routine
20130200Routine
20120100Routine
20110100Routine
20100100Routine
20090100Routine
20080100Routine

Compare every Quest II year →

Reading this record

No unusual pattern of severe incidents in the complaint record.

Complaint counts track how many cars were sold and how long they have been on the road as much as they track quality. A common model from 2013 has had a decade to accumulate reports; a rare one from last year has not. The signal worth weighing is in the severity columns, in whether the same component keeps appearing, and in whether the manufacturer eventually opened a recall for it.

Recall repairs are free for as long as the recall stands. Check whether a specific car still has open work at NHTSA's VIN lookup.

Most recent recall on file: Jul 26, 2022. Source: NHTSA Office of Defects Investigation.