Chrysler (FCA US LLC): Visibility › Windshield Wiper/Washer › Linkages
Chrysler (FCA US LLC) reported this defect to federal regulators on Apr 9, 2020 and put the number of vehicles at risk at 425,599. The repair is free for as long as the recall stands.
The defect
Chrysler (FCA US LLC) is recalling certain 2019-2020 Ram 1500, 1500 Classic and Jeep Compass vehicles. The windshield wiper arm or arms may loosen, possibly causing the wipers to not operate properly and reduce the driver's visibility in certain weather conditions.
The risk
Reduced visibility increases the risk of a crash.
The remedy
Chrysler will notify owners, and dealers will tighten the wiper nuts, free of charge. The recall began April 27, 2020. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is W25.
4 model years covered
Newest first| Vehicle | Complaints | Recalls | Fires | Crashes |
|---|---|---|---|---|
| 2020 Jeep Compass | 143 | 1 | 2 | 3 |
| 2020 Ram 1500 | 641 | 14 | 6 | 24 |
| 2019 Jeep Compass | 331 | 2 | 2 | 13 |
| 2019 Ram 1500 | 1,496 | 30 | 11 | 76 |
What this page is, and what to do next
A recall is not an opinion. It is a Part 573 report a manufacturer is required by federal law to file once it decides a defect poses an unreasonable risk to safety, and it commits them to repairing the vehicle at no cost to the owner. The three passages above are the manufacturer’s own wording as published by NHTSA.
This page describes the campaign. It cannot tell you whether one particular car has already been through the shop — that is tracked by VIN, and only the manufacturer knows it. Check yours at nhtsa.gov/recalls or with a franchised dealer, quoting campaign number 20V208000.
Full record for the 2020 Jeep Compass → · Recalls carrying a do-not-drive advisory → · Where this data comes from →