Daimler Vans USA, LLC: Tires
Daimler Vans USA, LLC reported this defect to federal regulators on Mar 18, 2020 and put the number of vehicles at risk at 65. The repair is free for as long as the recall stands.
The defect
Daimler Vans USA, LLC (DVUSA) is recalling certain 2019 Mercedes-Benz Sprinter and Freightliner Sprinter vehicles equipped with winter tires. The tires may not have been correctly installed, possibly resulting in reduced traction in wet or snowy conditions.
The risk
A reduction in traction may result in a loss of vehicle control, increasing the risk of a crash.
The remedy
DVUSA will notify owners, and Mercedes-Benz or Freightliner Sprinter dealers will inspect the running direction of the tires, correcting them as necessary. If the thread wear is uneven, the tires will be replaced. All services will be performed free of charge. The recall began May 15, 2020. Owners may contact DVUSA customer service at 1-877-762-8267. DVUSA's number for this recall is VS3LAUFRI.
8 model years covered
Newest first| Vehicle | Complaints | Recalls | Fires | Crashes |
|---|---|---|---|---|
| 2019 Freightliner Sprinter 1500 | 0 | 34 | 0 | 0 |
| 2019 Freightliner Sprinter 2500 | 4 | 36 | 0 | 1 |
| 2019 Freightliner Sprinter 3500 | 0 | 36 | 0 | 0 |
| 2019 Freightliner Sprinter 4500 | 1 | 34 | 0 | 0 |
| 2019 Mercedes-Benz Sprinter 1500 | 8 | 38 | 0 | 1 |
| 2019 Mercedes-Benz Sprinter 2500 | 68 | 42 | 4 | 8 |
| 2019 Mercedes-Benz Sprinter 3500 | 27 | 41 | 1 | 3 |
| 2019 Mercedes-Benz Sprinter 4500 | 9 | 38 | 1 | 1 |
What this page is, and what to do next
A recall is not an opinion. It is a Part 573 report a manufacturer is required by federal law to file once it decides a defect poses an unreasonable risk to safety, and it commits them to repairing the vehicle at no cost to the owner. The three passages above are the manufacturer’s own wording as published by NHTSA.
This page describes the campaign. It cannot tell you whether one particular car has already been through the shop — that is tracked by VIN, and only the manufacturer knows it. Check yours at nhtsa.gov/recalls or with a franchised dealer, quoting campaign number 20V157000.
Full record for the 2019 Freightliner Sprinter 1500 → · Recalls carrying a do-not-drive advisory → · Where this data comes from →