Daimler Vans USA, LLC: Seats
Daimler Vans USA, LLC reported this defect to federal regulators on Nov 6, 2019 and put the number of vehicles at risk at 3. The repair is free for as long as the recall stands.
The defect
Daimler Vans USA, LLC (DVUSA) is recalling certain 2019 Mercedes-Benz Sprinter and Freightliner vehicles. A seam on the height adjuster for the front seats may have been insufficiently welded.
The risk
In the event of a crash, the weld seam may break and cause the seat cushion to shift forward, increasing the risk of injury.
The remedy
DVUSA will notify owners, and dealers will replace the tilt adjuster for the front seats, free of charge. DVUSA issued owners an interim notification on December 19, 2019. The recall began March 9, 2020. Owners may contact DVUSA customer service at 1-877-762-8267. DVUSA's number for this recall is VS3SITZVER.
8 model years covered
Newest first| Vehicle | Complaints | Recalls | Fires | Crashes |
|---|---|---|---|---|
| 2019 Freightliner Sprinter 1500 | 0 | 34 | 0 | 0 |
| 2019 Freightliner Sprinter 2500 | 4 | 36 | 0 | 1 |
| 2019 Freightliner Sprinter 3500 | 0 | 36 | 0 | 0 |
| 2019 Freightliner Sprinter 4500 | 1 | 34 | 0 | 0 |
| 2019 Mercedes-Benz Sprinter 1500 | 8 | 38 | 0 | 1 |
| 2019 Mercedes-Benz Sprinter 2500 | 68 | 42 | 4 | 8 |
| 2019 Mercedes-Benz Sprinter 3500 | 27 | 41 | 1 | 3 |
| 2019 Mercedes-Benz Sprinter 4500 | 9 | 38 | 1 | 1 |
What this page is, and what to do next
A recall is not an opinion. It is a Part 573 report a manufacturer is required by federal law to file once it decides a defect poses an unreasonable risk to safety, and it commits them to repairing the vehicle at no cost to the owner. The three passages above are the manufacturer’s own wording as published by NHTSA.
This page describes the campaign. It cannot tell you whether one particular car has already been through the shop — that is tracked by VIN, and only the manufacturer knows it. Check yours at nhtsa.gov/recalls or with a franchised dealer, quoting campaign number 19V800000.
Full record for the 2019 Freightliner Sprinter 1500 → · Recalls carrying a do-not-drive advisory → · Where this data comes from →