Airstream, Inc.: Trailer Hitches
Airstream, Inc. reported this defect to federal regulators on Oct 21, 2019 and put the number of vehicles at risk at 1,888. The repair is free for as long as the recall stands.
The defect
Airstream, Inc. (Airstream) is recalling certain 2019-2020 Sport, Nest, Flying Cloud, International Serenity, International Signature, Classic, Globetrotter and Tommy Bahama trailers and 2020 Basecamp, Bambi and Caravel trailers. Due to improper welding, the Demco ball coupler installed on the travel trailers may not provide enough clamping force on the tow ball, potentially causing the coupler to separate from the tow ball.
The risk
If the coupler separates from the tow ball, the trailer can detach from the tow vehicle, increasing the risk of a crash.
The remedy
Airstream will notify owners, and will send a temporary use adaptor that can be slipped over the ball portion of the coupler to allow owners to tow their trailers. For the final remedy, dealers will add a shim plate to the backside of the ball coupler clamp to put it in position to apply the required clamping force on the tow ball, free of charge. The recall began November 13, 2019. Owners may contact Airstream customer service at 1-877-596-6505 or 1-937-596-6111 extension 7401 or 7411.
17 model years covered
Newest first| Vehicle | Complaints | Recalls | Fires | Crashes |
|---|---|---|---|---|
| 2020 Airstream Bambi | 1 | 1 | 0 | 0 |
| 2020 Airstream Basecamp | 2 | 4 | 0 | 0 |
| 2020 Airstream Caravel | 0 | 1 | 0 | 0 |
| 2020 Airstream Classic | 0 | 2 | 0 | 0 |
| 2020 Airstream Flying Cloud | 1 | 3 | 0 | 0 |
| 2020 Airstream Globetrotter | 0 | 3 | 0 | 0 |
| 2020 Airstream International | 1 | 3 | 0 | 0 |
| 2020 Airstream Nest | 0 | 2 | 0 | 0 |
| 2020 Airstream Sport | 0 | 2 | 0 | 0 |
| 2020 Airstream Tommy Bahama | 0 | 2 | 0 | 0 |
| 2019 Airstream Classic | 0 | 2 | 0 | 0 |
| 2019 Airstream Flying Cloud | 1 | 2 | 0 | 0 |
| 2019 Airstream Globetrotter | 0 | 2 | 0 | 0 |
| 2019 Airstream International | 0 | 2 | 0 | 0 |
| 2019 Airstream Nest | 1 | 2 | 0 | 0 |
| 2019 Airstream Sport | 0 | 2 | 0 | 0 |
| 2019 Airstream Tommy Bahama | 1 | 2 | 0 | 0 |
What this page is, and what to do next
A recall is not an opinion. It is a Part 573 report a manufacturer is required by federal law to file once it decides a defect poses an unreasonable risk to safety, and it commits them to repairing the vehicle at no cost to the owner. The three passages above are the manufacturer’s own wording as published by NHTSA.
This page describes the campaign. It cannot tell you whether one particular car has already been through the shop — that is tracked by VIN, and only the manufacturer knows it. Check yours at nhtsa.gov/recalls or with a franchised dealer, quoting campaign number 19V753000.
Full record for the 2020 Airstream Bambi → · Recalls carrying a do-not-drive advisory → · Where this data comes from →