Daimler Vans USA, LLC: Structure › Body › Door
Daimler Vans USA, LLC reported this defect to federal regulators on Oct 8, 2019 and put the number of vehicles at risk at 153. The repair is free for as long as the recall stands.
The defect
Daimler Vans USA, LLC (DVUSA) is recalling certain 2019 Mercedes-Benz and Freightliner Sprinter vehicles. In the affected vehicles, the abutting wedge, a component attached to the door jamb to make opening the door easier after a severe frontal impact, may have been installed incorrectly.
The risk
If a vehicle that has an incorrectly installed abutting wedge is involved in a severe frontal accident, a greater force may be necessary to open the doors, increasing the risk of injury.
The remedy
DVUSA will notify owners, and dealers will inspect the installation of the abutting wedge on the driver and front passenger side, correcting it, as necessary, free of charge. DVUSA issued owners an interim notification on November 22, 2019. The recall began February 10, 2020. Owners may contact DVUSA customer service at 1-877-762-8267. DVUSA's number for this recall is VS3KEIL.
8 model years covered
Newest first| Vehicle | Complaints | Recalls | Fires | Crashes |
|---|---|---|---|---|
| 2019 Freightliner Sprinter 1500 | 0 | 34 | 0 | 0 |
| 2019 Freightliner Sprinter 2500 | 4 | 36 | 0 | 1 |
| 2019 Freightliner Sprinter 3500 | 0 | 36 | 0 | 0 |
| 2019 Freightliner Sprinter 4500 | 1 | 34 | 0 | 0 |
| 2019 Mercedes-Benz Sprinter 1500 | 8 | 38 | 0 | 1 |
| 2019 Mercedes-Benz Sprinter 2500 | 68 | 42 | 4 | 8 |
| 2019 Mercedes-Benz Sprinter 3500 | 27 | 41 | 1 | 3 |
| 2019 Mercedes-Benz Sprinter 4500 | 9 | 38 | 1 | 1 |
What this page is, and what to do next
A recall is not an opinion. It is a Part 573 report a manufacturer is required by federal law to file once it decides a defect poses an unreasonable risk to safety, and it commits them to repairing the vehicle at no cost to the owner. The three passages above are the manufacturer’s own wording as published by NHTSA.
This page describes the campaign. It cannot tell you whether one particular car has already been through the shop — that is tracked by VIN, and only the manufacturer knows it. Check yours at nhtsa.gov/recalls or with a franchised dealer, quoting campaign number 19V716000.
Full record for the 2019 Freightliner Sprinter 1500 → · Recalls carrying a do-not-drive advisory → · Where this data comes from →