Daimler Vans USA, LLC: Electrical System › 12v/24v/48v Battery
Daimler Vans USA, LLC reported this defect to federal regulators on Oct 8, 2019 and put the number of vehicles at risk at 15,160. The repair is free for as long as the recall stands.
The defect
Daimler Vans USA, LLC (DVUSA) is recalling certain 2016-2019 Mercedes-Benz Metris vehicles. The integrated backup battery compartment located underneath the front passenger's seat may not have its own cover, potentially exposing the battery when the seat is moved forward.
The risk
If conductive material, such as metal, unintentionally drops into the opening and contacts the terminals on the battery, an electrical short can occur, increasing the risk of a fire.
The remedy
DVUSA will notify owners, and Mercedes-Benz dealers will install covers over the battery compartment area, free of charge. DVUSA issued owners an interim notification on December 2, 2019. The recall began March 9, 2020. Owners may contact DVUSA customer service at 1-877-762-8267. DVUSA's number for this recall is VS2SITZAB.
5 model years covered
Newest first| Vehicle | Complaints | Recalls | Fires | Crashes |
|---|---|---|---|---|
| 2020 Mercedes-Benz Metris | 7 | 8 | 0 | 0 |
| 2019 Mercedes-Benz Metris | 9 | 12 | 0 | 0 |
| 2018 Mercedes-Benz Metris | 28 | 10 | 0 | 0 |
| 2017 Mercedes-Benz Metris | 29 | 14 | 0 | 0 |
| 2016 Mercedes-Benz Metris | 127 | 13 | 2 | 0 |
What this page is, and what to do next
A recall is not an opinion. It is a Part 573 report a manufacturer is required by federal law to file once it decides a defect poses an unreasonable risk to safety, and it commits them to repairing the vehicle at no cost to the owner. The three passages above are the manufacturer’s own wording as published by NHTSA.
This page describes the campaign. It cannot tell you whether one particular car has already been through the shop — that is tracked by VIN, and only the manufacturer knows it. Check yours at nhtsa.gov/recalls or with a franchised dealer, quoting campaign number 19V715000.
Full record for the 2020 Mercedes-Benz Metris → · Recalls carrying a do-not-drive advisory → · Where this data comes from →