NHTSA campaign 19V665000 · Part 573 safety recall report

Daimler Vans USA, LLC: Latches/Locks/Linkages › Hood › Latch

Daimler Vans USA, LLC reported this defect to federal regulators on Sep 18, 2019 and put the number of vehicles at risk at 5,626. The repair is free for as long as the recall stands.

The defect

Daimler Vans USA, LLC (DVUSA) is recalling certain 2018-2019 Mercedes-Benz and Freightliner Sprinter vehicles. The screw connection on the upper hood catch may have been improperly tightened. As a result, factors such as the vehicle's speed, wind resistance and road conditions may cause the hood to open while the vehicle is being driven.

The risk

A hood that opens while driving can reduce the driver's visibility, increasing the risk of a crash.

The remedy

DVUSA will notify owners, and dealers will inspect the screw connection, tightening it as necessary, free of charge. The recall began November 1, 2019. Owners may contact DVUSA customer service at 1-877-762-8267. DVUSA's number for this recall is VS3HAUBOSS.

16 model years covered

Newest first

Vehicle	Complaints	Recalls	Fires	Crashes
2019 Freightliner Sprinter 1500	0	34	0	0
2019 Freightliner Sprinter 2500	4	36	0	1
2019 Freightliner Sprinter 3500	0	36	0	0
2019 Freightliner Sprinter 4500	1	34	0	0
2019 Mercedes-Benz Sprinter 1500	8	38	0	1
2019 Mercedes-Benz Sprinter 2500	68	42	4	8
2019 Mercedes-Benz Sprinter 3500	27	41	1	3
2019 Mercedes-Benz Sprinter 4500	9	38	1	1
2018 Freightliner Sprinter 1500	0	6	0	0
2018 Freightliner Sprinter 2500	2	7	0	0
2018 Freightliner Sprinter 3500	0	8	0	0
2018 Freightliner Sprinter 4500	0	6	0	0
2018 Mercedes-Benz Sprinter 1500	2	7	0	0
2018 Mercedes-Benz Sprinter 2500	14	9	0	0
2018 Mercedes-Benz Sprinter 3500	9	10	0	0
2018 Mercedes-Benz Sprinter 4500	0	7	0	0

What this page is, and what to do next

A recall is not an opinion. It is a Part 573 report a manufacturer is required by federal law to file once it decides a defect poses an unreasonable risk to safety, and it commits them to repairing the vehicle at no cost to the owner. The three passages above are the manufacturer’s own wording as published by NHTSA.

This page describes the campaign. It cannot tell you whether one particular car has already been through the shop — that is tracked by VIN, and only the manufacturer knows it. Check yours at nhtsa.gov/recalls or with a franchised dealer, quoting campaign number 19V665000.

Full record for the 2019 Freightliner Sprinter 1500 → · Recalls carrying a do-not-drive advisory → · Where this data comes from →