Chrysler (FCA US LLC): Steering › Rack and Pinion › Rack
Chrysler (FCA US LLC) reported this defect to federal regulators on Aug 29, 2019 and put the number of vehicles at risk at 5,294. The repair is free for as long as the recall stands.
The defect
Chrysler (FCA US LLC) is recalling certain 2019-2020 Jeep Cherokee vehicles. The steering rack gear may break, possibly causing a loss of steering control.
The risk
A loss of steering control increases the risk of a crash.
The remedy
Chrysler will notify owners, and dealers will replace the steering gear, free of charge. The recall began October 24, 2019. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is V99.
2 model years covered
Newest first| Vehicle | Complaints | Recalls | Fires | Crashes |
|---|---|---|---|---|
| 2020 Jeep Cherokee | 334 | 3 | 7 | 9 |
| 2019 Jeep Cherokee | 1,674 | 11 | 19 | 40 |
What this page is, and what to do next
A recall is not an opinion. It is a Part 573 report a manufacturer is required by federal law to file once it decides a defect poses an unreasonable risk to safety, and it commits them to repairing the vehicle at no cost to the owner. The three passages above are the manufacturer’s own wording as published by NHTSA.
This page describes the campaign. It cannot tell you whether one particular car has already been through the shop — that is tracked by VIN, and only the manufacturer knows it. Check yours at nhtsa.gov/recalls or with a franchised dealer, quoting campaign number 19V637000.
Full record for the 2020 Jeep Cherokee → · Recalls carrying a do-not-drive advisory → · Where this data comes from →