Prevost Cars, Inc.: Engine
Prevost Cars, Inc. reported this defect to federal regulators on Jul 31, 2019 and put the number of vehicles at risk at 1,010. The repair is free for as long as the recall stands.
The defect
Prevost Cars, Inc. (Prevost) is recalling certain 2017-2020 X3-45 Coach, Commuter, VIP, and VIP Entertainer buses, and H3-45 Coach and VIP buses. Under certain conditions, such as high altitude and heavy climbing, the engine may overheat and shutdown.
The risk
If the engine unexpectedly shuts down, passengers may have to be transferred to another vehicle on the side of the road, increasing the risk of an injury. If the engine unexpectedly shuts down while the vehicle is in motion, there is an increased risk of crash.
The remedy
Prevost will notify owners and will update the engine software, free of charge. The recall began December 19, 2019. Owners may contact Prevost customer service at 1-866-870-2046.
8 model years covered
Newest first| Vehicle | Complaints | Recalls | Fires | Crashes |
|---|---|---|---|---|
| 2020 Prevost H3-45 | 0 | 8 | 0 | 0 |
| 2020 Prevost X3-45 | 0 | 7 | 0 | 0 |
| 2019 Prevost H3-45 | 0 | 6 | 0 | 0 |
| 2019 Prevost X3-45 | 0 | 5 | 0 | 0 |
| 2018 Prevost H3-45 | 0 | 9 | 0 | 0 |
| 2018 Prevost X3-45 | 0 | 10 | 0 | 0 |
| 2017 Prevost H3-45 | 0 | 11 | 0 | 0 |
| 2017 Prevost X3-45 | 0 | 12 | 0 | 0 |
What this page is, and what to do next
A recall is not an opinion. It is a Part 573 report a manufacturer is required by federal law to file once it decides a defect poses an unreasonable risk to safety, and it commits them to repairing the vehicle at no cost to the owner. The three passages above are the manufacturer’s own wording as published by NHTSA.
This page describes the campaign. It cannot tell you whether one particular car has already been through the shop — that is tracked by VIN, and only the manufacturer knows it. Check yours at nhtsa.gov/recalls or with a franchised dealer, quoting campaign number 19V565000.
Full record for the 2020 Prevost H3-45 → · Recalls carrying a do-not-drive advisory → · Where this data comes from →