Daimler Vans USA, LLC: Equipment › Other › Owners/Service/Other Manual
Daimler Vans USA, LLC reported this defect to federal regulators on Jul 24, 2019 and put the number of vehicles at risk at 2. The repair is free for as long as the recall stands.
The defect
Daimler Vans USA, LLC (DVUSA) is recalling certain 2019 Mercedes-Benz Metris vehicles. The vehicles may have been delivered with a printed operator's manual that does not match the vehicle's features and operating instructions.
The risk
The incorrect manual may not describe the proper operation of the vehicle, increasing the risk of a crash.
The remedy
DVUSA will notify owners, and dealers will replace the information package including the printed version of the operator's manual, maintenance booklet and information sheets, free of charge. The recall began September 12, 2019. Owners may contact DVUSA customer service at 1-877-762-8267. DVUSA's number for this recall is VS2BAFV.
1 model year covered
Newest first| Vehicle | Complaints | Recalls | Fires | Crashes |
|---|---|---|---|---|
| 2019 Mercedes-Benz Metris | 9 | 12 | 0 | 0 |
What this page is, and what to do next
A recall is not an opinion. It is a Part 573 report a manufacturer is required by federal law to file once it decides a defect poses an unreasonable risk to safety, and it commits them to repairing the vehicle at no cost to the owner. The three passages above are the manufacturer’s own wording as published by NHTSA.
This page describes the campaign. It cannot tell you whether one particular car has already been through the shop — that is tracked by VIN, and only the manufacturer knows it. Check yours at nhtsa.gov/recalls or with a franchised dealer, quoting campaign number 19V545000.
Full record for the 2019 Mercedes-Benz Metris → · Recalls carrying a do-not-drive advisory → · Where this data comes from →