Mercedes-Benz USA, LLC.: Forward Collision Avoidance › Sensing System › Radar
Mercedes-Benz USA, LLC. reported this defect to federal regulators on Jul 19, 2019 and put the number of vehicles at risk at 1,957. The repair is free for as long as the recall stands.
The defect
Mercedes-Benz USA, LLC. (MBUSA) is recalling certain 2019 C300 Cabrio, C300A Cabrio 4MATIC, C300 Coupe, C300 Coupe 4MATIC, C300, C300 4MATIC, C43 AMG Cabrio 4MATIC, C43 AMG Coupe 4MATIC, C43 AMG 4MATIC, C63 AMG Cabrio, C63S AMG Cabrio, C63 AMG Coupe, C63S AMG Coupe, C63 AMG, C63S AMG, CLS450, CLS450 4MATIC, CLS53 AMG 4MATIC, E300, E300 4MATIC, E450 Cabrio, E450 Cabrio 4MATIC, E450 Coupe, E450 Coupe 4MATIC, E450 Wagon 4MATIC, E450 4MATIC, E53 AMG Cabrio 4MATIC, E53 AMG Coupe 4MATIC, E53 AMG 4MATIC, E63S AMG 4MATIC, E63S AMG Wagon 4MATIC, S450, S450 4MATIC, S560 Cabrio, S560 Coupe 4MATIC, S560, S560 4MATIC, S560 4MATIC Maybach, S63 AMG Cabrio 4MATIC, S63 AMG Coupe 4MATIC, S63 AMG 4MATIC, S65 AMG Cabrio, S65 AMG, and AMG GT53 Coupe 4MATIC vehicles, and 2020 GLC300 Coupe 4MATIC, GLE350 4MATIC, and GLE450 4MATIC vehicles equipped with the Driver Assistance Package. A software error in the radar sensor control unit may impair the functionality of the Active Brake Assist.
The risk
An impaired Active Brake Assist may not automatically apply partial or full braking as expected, increasing the risk of a crash.
The remedy
MBUSA will notify owners, and dealers will update the radar sensor control unit software, free of charge. The recall began September 13, 2019. Owners may contact MBUSA customer service at 1-800-367-6372. MBUSA's number for this recall is 2019080008.
17 model years covered
Newest first| Vehicle | Complaints | Recalls | Fires | Crashes |
|---|---|---|---|---|
| 2020 Mercedes-Benz GLC 300 | 70 | 16 | 0 | 3 |
| 2020 Mercedes-Benz GLE 350 | 91 | 27 | 1 | 3 |
| 2020 Mercedes-Benz GLE 450 | 26 | 32 | 0 | 0 |
| 2019 Mercedes-Benz AMG C43 | 7 | 12 | 0 | 0 |
| 2019 Mercedes-Benz AMG C63 | 1 | 10 | 0 | 0 |
| 2019 Mercedes-Benz AMG CLS53 | 6 | 10 | 0 | 0 |
| 2019 Mercedes-Benz AMG E53 | 6 | 12 | 0 | 0 |
| 2019 Mercedes-Benz AMG E63s | 2 | 6 | 0 | 0 |
| 2019 Mercedes-Benz AMG GT53 | 3 | 8 | 0 | 0 |
| 2019 Mercedes-Benz AMG S63 | 3 | 7 | 0 | 0 |
| 2019 Mercedes-Benz AMG S65 | 0 | 4 | 0 | 0 |
| 2019 Mercedes-Benz C300 | 69 | 17 | 0 | 3 |
| 2019 Mercedes-Benz CLS 450 | 15 | 12 | 0 | 0 |
| 2019 Mercedes-Benz E 300 | 29 | 8 | 0 | 3 |
| 2019 Mercedes-Benz E 450 | 17 | 12 | 1 | 1 |
| 2019 Mercedes-Benz S 450 | 3 | 8 | 0 | 1 |
| 2019 Mercedes-Benz S560 | 5 | 10 | 0 | 0 |
What this page is, and what to do next
A recall is not an opinion. It is a Part 573 report a manufacturer is required by federal law to file once it decides a defect poses an unreasonable risk to safety, and it commits them to repairing the vehicle at no cost to the owner. The three passages above are the manufacturer’s own wording as published by NHTSA.
This page describes the campaign. It cannot tell you whether one particular car has already been through the shop — that is tracked by VIN, and only the manufacturer knows it. Check yours at nhtsa.gov/recalls or with a franchised dealer, quoting campaign number 19V540000.
Full record for the 2020 Mercedes-Benz GLC 300 → · Recalls carrying a do-not-drive advisory → · Where this data comes from →