General Motors LLC: Visibility › Glass, Side/Rear
General Motors LLC reported this defect to federal regulators on May 23, 2019 and put the number of vehicles at risk at 1,159. The repair is free for as long as the recall stands.
The defect
General Motors LLC (GM) is recalling certain 2016-2019 Chevrolet Express and GMC Savana vehicles. One or both of the rear-quarter windows may be tempered glass instead of laminated glass. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 226, "Ejection Mitigation."
The risk
Tempered glass increases the risk of injury in the event of a side impact or rollover crash.
The remedy
GM will notify owners, and dealers will replace the tempered glass windows with laminated glass windows, as necessary, free of charge. The recall began July 5, 2019. Owners may contact GM customer service at 1-586-596-1733. GM's number for this recall is N192218960.
8 model years covered
Newest first| Vehicle | Complaints | Recalls | Fires | Crashes |
|---|---|---|---|---|
| 2019 Chevrolet Express | 8 | 4 | 0 | 1 |
| 2019 GMC Savana | 5 | 5 | 0 | 0 |
| 2018 Chevrolet Express | 11 | 6 | 1 | 0 |
| 2018 GMC Savana | 3 | 7 | 0 | 1 |
| 2017 Chevrolet Express | 21 | 6 | 0 | 1 |
| 2017 GMC Savana | 7 | 6 | 0 | 1 |
| 2016 Chevrolet Express | 15 | 6 | 2 | 0 |
| 2016 GMC Savana | 6 | 7 | 0 | 1 |
What this page is, and what to do next
A recall is not an opinion. It is a Part 573 report a manufacturer is required by federal law to file once it decides a defect poses an unreasonable risk to safety, and it commits them to repairing the vehicle at no cost to the owner. The three passages above are the manufacturer’s own wording as published by NHTSA.
This page describes the campaign. It cannot tell you whether one particular car has already been through the shop — that is tracked by VIN, and only the manufacturer knows it. Check yours at nhtsa.gov/recalls or with a franchised dealer, quoting campaign number 19V387000.
Full record for the 2019 Chevrolet Express → · Recalls carrying a do-not-drive advisory → · Where this data comes from →