Erwin Hymer Group North America, Inc.: Equipment › Recreational Vehicle/Trailer
Erwin Hymer Group North America, Inc. reported this defect to federal regulators on Oct 11, 2018 and put the number of vehicles at risk at 172. The repair is free for as long as the recall stands.
The defect
Erwin Hymer Group North America, Inc. (Erwin Hymer) is recalling certain 2018-2019 Hymer Aktiv and Aktiv 2.0, Carado Axion and Banff and Roadtrek Simplicity, Simplicity SRT, Zion and Zion SRT motorhomes. The undermount generator may overcharge the auxiliary batteries, damaging them.
The risk
If the supplied sealed batteries are replaced with batteries that are not sealed, overcharging the batteries may result in an acid spill, increasing the risk of injury.
The remedy
Erwin Hymer has notified owners, and dealers will install a new internal voltage regulator into the generator, free of charge. The recall began on October 24, 2018. Owners may contact Erwin Hymer customer service at 1-800-663-0066.
16 model years covered
Newest first| Vehicle | Complaints | Recalls | Fires | Crashes |
|---|---|---|---|---|
| 2019 Carado Axion | 0 | 1 | 0 | 0 |
| 2019 Carado Banff | 0 | 1 | 0 | 0 |
| 2019 Hymer Aktiv | 0 | 1 | 0 | 0 |
| 2019 Hymer Aktiv 2.0 | 0 | 1 | 0 | 0 |
| 2019 Roadtrek Simplicity | 0 | 1 | 0 | 0 |
| 2019 Roadtrek Simplicity SRT | 0 | 1 | 0 | 0 |
| 2019 Roadtrek Zion | 0 | 1 | 0 | 0 |
| 2019 Roadtrek Zion SRT | 0 | 1 | 0 | 0 |
| 2018 Carado Axion | 0 | 2 | 0 | 0 |
| 2018 Carado Banff | 1 | 2 | 0 | 0 |
| 2018 Hymer Aktiv | 0 | 3 | 0 | 0 |
| 2018 Hymer Aktiv 2.0 | 0 | 2 | 0 | 0 |
| 2018 Roadtrek Simplicity | 0 | 2 | 0 | 0 |
| 2018 Roadtrek Simplicity SRT | 1 | 2 | 0 | 0 |
| 2018 Roadtrek Zion | 0 | 3 | 0 | 0 |
| 2018 Roadtrek Zion SRT | 0 | 2 | 0 | 0 |
What this page is, and what to do next
A recall is not an opinion. It is a Part 573 report a manufacturer is required by federal law to file once it decides a defect poses an unreasonable risk to safety, and it commits them to repairing the vehicle at no cost to the owner. The three passages above are the manufacturer’s own wording as published by NHTSA.
This page describes the campaign. It cannot tell you whether one particular car has already been through the shop — that is tracked by VIN, and only the manufacturer knows it. Check yours at nhtsa.gov/recalls or with a franchised dealer, quoting campaign number 18V712000.
Full record for the 2019 Carado Axion → · Recalls carrying a do-not-drive advisory → · Where this data comes from →