2018 Carado Banff

Defect. Erwin Hymer Group North America, Inc. (Erwin Hymer) is recalling certain 2018-2019 Hymer Aktiv and Aktiv 2.0, Carado Axion and Banff and Roadtrek Simplicity, Simplicity SRT, Zion and Zion SRT motorhomes. The undermount generator may overcharge the auxiliary batteries, damaging them.

Risk. If the supplied sealed batteries are replaced with batteries that are not sealed, overcharging the batteries may result in an acid spill, increasing the risk of injury.

Remedy. Erwin Hymer has notified owners, and dealers will install a new internal voltage regulator into the generator, free of charge. The recall began on October 24, 2018. Owners may contact Erwin Hymer customer service at 1-800-663-0066.

Defect. Erwin Hymer Group North America, Inc. (Erwin Hymer) is recalling certain 2012-2018 Roadtrek E-trek, CS Adventurous, RS Adventurous, SS Agile, Zion, Zion SRT, Simplicity, Simplicity SRT, Hymer Aktiv, Aktiv 2.0, Sonne, Carado Banff, Axion, and Sunlight Van One vehicles. These motorhomes are equipped with Kidde E10 or EH10 Fire Extinguishers that may become clogged, preventing the extinguisher from discharging as expected or requiring excessive force to activate the extinguisher.

Risk. If the fire extinguisher does not function properly, it can increase the risk of injury in the event of a fire.

Remedy. Erwin Hymer will notify owners, instructing them to contact Kidde for a replacement fire extinguisher, free of charge. The recall began on January 8, 2018. Owners may contact Erwin Hymer customer service at 1-844-413-8245, or Kidde customer service toll-free at 1-855-262-3540, or online at www.kidde.com and click on "Product Safety Recall" for more information. For additional guidance consumers can contact Erwin Hymer Group North America, Inc., customer service line at 844-496-3735. Erwin Hymer's number for this recall is 17E062000.

TL* THE CONTACT OWNS A 2018 CARADO BANFF MOTORHOME. WHILE DRIVING AT AN UNKNOWN SPEED, THE DRAWERS OPENED AND MADE NOISES. IN ADDITION, THE DOORS DID NOT LOCK, THE HEATER AND AIR CONDITIONER DID NOT WORK ALL THE TIME, A SIREN SOUNDED, AND THE DOOR AJAR INDICATOR ILLUMINATED. FURTHERMORE, THE SEATS DID NOT TURN AROUND AS INTENDED AND THE SEAT BELTS DID NOT BUCKLE. THE VEHICLE WAS TAKEN TO MIKE THOMPSON'S RV SUPERSTORE (909-318-2175, LOCATED AT 902 RV CENTER DR, COLTON, CA 92324) WHERE IT WAS STATED THAT THERE WAS NO WARRANTY AND THE FACILITY DID NOT PERFORM REPAIRS. THE CONTACT WAS REFERRED TO MOSS BROS. CHRYSLER JEEP DODGE RAM (909)-884-8255, LOCATED AT 1100 S E ST, SAN BERNARDINO, CA 92408) WHERE THE TECHNICIAN STATED THAT THEY WERE AWARE OF THE FAILURES. THE CONTACT WAS INFORMED THAT THE REPAIRS WOULD BE PERFORMED AT THE OWNER'S EXPENSE. THE VEHICLE WAS NOT REPAIRED. THE CONTACT TOOK THE VEHICLE BACK TO MIKE THOMPSON'S RV SUPERSTORE AND INSISTED ON A BUY BACK. THE DEALER DID NOT BUY BACK THE VEHICLE, BUT AGREED TO REPAIR THE FAILURES. THE VEHICLE WAS REPAIRED WITHIN SIX MONTHS, BUT THE FAILURES RECURRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURES AND DID NOT RETURN THE CONTACT'S CALL. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS APPROXIMATELY 300.