Jayco, Inc.: Equipment
Jayco, Inc. reported this defect to federal regulators on Jan 29, 2018 and put the number of vehicles at risk at 81. The repair is free for as long as the recall stands.
The defect
Jayco, Inc. (Jayco) is recalling certain 2017, 2018 Eagle 333BHOK (EC) travel trailers. The safety chains on these vehicles are rated at 11,700 lbs, however the Gross Vehicle Weight Rating (GVWR) is 12,500lbs. In the event of a trailer detachment, the underrated safety chains may fail.
The risk
If the safety chains fail in the event of a detachment, the trailer would separate from the tow vehicle, increasing the risk of a crash.
The remedy
Jayco will notify owners, and dealers will install safety chains that have a GVWR of 16,200lbs, free of charge. The recall began on February 8, 2018. Owners may contact Jayco customer service at 1-800-283-8267. Jayco's number for this recall is 9901372.
2 model years covered
Newest first| Vehicle | Complaints | Recalls | Fires | Crashes |
|---|---|---|---|---|
| 2018 Jayco Travel Trailer Eagle | 9 | 8 | 0 | 0 |
| 2017 Jayco Travel Trailer Eagle | 6 | 5 | 0 | 0 |
What this page is, and what to do next
A recall is not an opinion. It is a Part 573 report a manufacturer is required by federal law to file once it decides a defect poses an unreasonable risk to safety, and it commits them to repairing the vehicle at no cost to the owner. The three passages above are the manufacturer’s own wording as published by NHTSA.
This page describes the campaign. It cannot tell you whether one particular car has already been through the shop — that is tracked by VIN, and only the manufacturer knows it. Check yours at nhtsa.gov/recalls or with a franchised dealer, quoting campaign number 18V072000.
Full record for the 2018 Jayco Travel Trailer Eagle → · Recalls carrying a do-not-drive advisory → · Where this data comes from →