Mercedes-Benz USA, LLC.: Air Bags › Frontal › Passenger Side › Inflator Module
Mercedes-Benz USA, LLC. reported this defect to federal regulators on Oct 17, 2017 and put the number of vehicles at risk at 3,620. The repair is free for as long as the recall stands.
The defect
Mercedes-Benz USA, LLC (MBUSA) is recalling certain 2016 GLE300d 4Matic, GLE400 4Matic, GLE350 4Matic, GLE63 AMG, GLE63 AMG Coupe, GLE63S AMG and GLE63S AMG Coupe, and 2017 GLS450 4Matic, GLE550 4Matic, and GLE63 AMG 4Matic vehicles. These vehicles may have excess bulkhead insulation extending into the lower windshield area, possibly affecting the windshield bonding and the full protective function of the passenger's frontal air bag in the event of a crash.
The risk
If the passenger's frontal air bag does not function as designed in the event of a crash, the front seat passenger has an increased risk of injury.
The remedy
MBUSA will notify owners, and dealers will remove any excess bulkhead insulation and rework the windshield bonding, as necessary, free of charge. Interim owner letters will be mailed in December 2017. Owners will receive a second notice when the remedy is available in late January 2018. MBUSA's number for this recall is 2018020002. Owners may contact MBUSA customer service at 1-877-496-3691.
8 model years covered
Newest first| Vehicle | Complaints | Recalls | Fires | Crashes |
|---|---|---|---|---|
| 2017 Mercedes-Benz AMG GLE63 | 0 | 8 | 0 | 0 |
| 2017 Mercedes-Benz GLE550 | 0 | 1 | 0 | 0 |
| 2017 Mercedes-Benz GLS450 | 35 | 8 | 6 | 1 |
| 2016 Mercedes-Benz AMG GLE63 | 2 | 8 | 0 | 0 |
| 2016 Mercedes-Benz GLE 350 | 53 | 9 | 4 | 4 |
| 2016 Mercedes-Benz GLE 400 | 6 | 7 | 0 | 1 |
| 2016 Mercedes-Benz GLE300D | 7 | 7 | 0 | 1 |
| 2016 Mercedes-Benz GLE63S | 2 | 5 | 0 | 0 |
What this page is, and what to do next
A recall is not an opinion. It is a Part 573 report a manufacturer is required by federal law to file once it decides a defect poses an unreasonable risk to safety, and it commits them to repairing the vehicle at no cost to the owner. The three passages above are the manufacturer’s own wording as published by NHTSA.
This page describes the campaign. It cannot tell you whether one particular car has already been through the shop — that is tracked by VIN, and only the manufacturer knows it. Check yours at nhtsa.gov/recalls or with a franchised dealer, quoting campaign number 17V655000.
Full record for the 2017 Mercedes-Benz AMG GLE63 → · Recalls carrying a do-not-drive advisory → · Where this data comes from →