Daimler Vans USA, LLC: Equipment › Other › Labels
Daimler Vans USA, LLC reported this defect to federal regulators on Oct 16, 2017 and put the number of vehicles at risk at 2. The repair is free for as long as the recall stands.
The defect
Daimler Vans USA, LLC (DVUSA) is recalling certain 2016 Mercedes-Benz Sprinter 2500 and 3500 vehicles. The label on the B-pillar may state a higher maximum vehicle load capacity than the vehicle is designed for. As such, these vehicles fail to comply with the requirements of 49 CFR Part 567, "Certification."
The risk
If the load capacity information is incorrect on the label, the vehicle may be overloaded, increasing the risk of a crash.
The remedy
DVUSA will notify owners, and dealers will check the label and replace it if necessary, free of charge. The recall began on December 15, 2017. Owners may contact DVUSA customer service at 1-877-762-8267.
2 model years covered
Newest first| Vehicle | Complaints | Recalls | Fires | Crashes |
|---|---|---|---|---|
| 2016 Mercedes-Benz Sprinter 2500 | 28 | 15 | 1 | 0 |
| 2016 Mercedes-Benz Sprinter 3500 | 62 | 16 | 2 | 3 |
What this page is, and what to do next
A recall is not an opinion. It is a Part 573 report a manufacturer is required by federal law to file once it decides a defect poses an unreasonable risk to safety, and it commits them to repairing the vehicle at no cost to the owner. The three passages above are the manufacturer’s own wording as published by NHTSA.
This page describes the campaign. It cannot tell you whether one particular car has already been through the shop — that is tracked by VIN, and only the manufacturer knows it. Check yours at nhtsa.gov/recalls or with a franchised dealer, quoting campaign number 17V650000.
Full record for the 2016 Mercedes-Benz Sprinter 2500 → · Recalls carrying a do-not-drive advisory → · Where this data comes from →