Daimler Vans USA, LLC: Steering › Electric Power Assist System
Daimler Vans USA, LLC reported this defect to federal regulators on Sep 22, 2017 and put the number of vehicles at risk at 3. The repair is free for as long as the recall stands.
The defect
Daimler Vans USA, LLC (DVUSA) is recalling certain model year 2015-2017 Mercedes-Benz Metris vans. These vehicles have electrical power steering control units with improperly welded contact pins.
The risk
The improperly welded pins may lose contact, deactivating the power steering assist and increasing the risk of a crash.
The remedy
DVUSA will notify owners, and dealers will replace the electric power steering rack, free of charge. An interim notice is expected to be mailed on November 17, 2017. A second notice will be mailed to owners when parts become available. Owners may contact Daimler's customer service at 1-877-762-8267.
3 model years covered
Newest first| Vehicle | Complaints | Recalls | Fires | Crashes |
|---|---|---|---|---|
| 2017 Mercedes-Benz Metris | 29 | 14 | 0 | 0 |
| 2016 Mercedes-Benz Metris | 127 | 13 | 2 | 0 |
| 2015 Mercedes-Benz Metris | 1 | 3 | 0 | 0 |
What this page is, and what to do next
A recall is not an opinion. It is a Part 573 report a manufacturer is required by federal law to file once it decides a defect poses an unreasonable risk to safety, and it commits them to repairing the vehicle at no cost to the owner. The three passages above are the manufacturer’s own wording as published by NHTSA.
This page describes the campaign. It cannot tell you whether one particular car has already been through the shop — that is tracked by VIN, and only the manufacturer knows it. Check yours at nhtsa.gov/recalls or with a franchised dealer, quoting campaign number 17V595000.
Full record for the 2017 Mercedes-Benz Metris → · Recalls carrying a do-not-drive advisory → · Where this data comes from →