Mercedes-Benz USA, LLC.: Electrical System › Software
Mercedes-Benz USA, LLC. reported this defect to federal regulators on Aug 14, 2017 and put the number of vehicles at risk at 12,322. The repair is free for as long as the recall stands.
The defect
Mercedes-Benz USA, LLC (MBUSA) is recalling certain 2016-2017 AMG GLE43 Coupe, and 2017 AMG GLE43 vehicles. The engine control unit and transmission control unit software may have compatibility conflicts and cause the engine to shut-down while the driver brakes to a stop, or accelerates following an ECO start.
The risk
If the engine shuts down, there is increased the risk of a crash.
The remedy
MBUSA will notify owners, and dealers will reprogram the engine and transmission control unit software, free of charge. The recall begin September 18, 2017. Owners may contact MBUSA customer service at 1-877-496-3691.
2 model years covered
Newest first| Vehicle | Complaints | Recalls | Fires | Crashes |
|---|---|---|---|---|
| 2017 Mercedes-Benz AMG GLE43 | 6 | 8 | 0 | 1 |
| 2016 Mercedes-Benz AMG GLE43 | 0 | 3 | 0 | 0 |
What this page is, and what to do next
A recall is not an opinion. It is a Part 573 report a manufacturer is required by federal law to file once it decides a defect poses an unreasonable risk to safety, and it commits them to repairing the vehicle at no cost to the owner. The three passages above are the manufacturer’s own wording as published by NHTSA.
This page describes the campaign. It cannot tell you whether one particular car has already been through the shop — that is tracked by VIN, and only the manufacturer knows it. Check yours at nhtsa.gov/recalls or with a franchised dealer, quoting campaign number 17V506000.
Full record for the 2017 Mercedes-Benz AMG GLE43 → · Recalls carrying a do-not-drive advisory → · Where this data comes from →