2017 Mercedes-Benz AMG GLE43

Routine

Owners filed 6 complaints about this vehicle with federal regulators, most often about the unknown or other. It has been recalled 8 times.

What fails
ComponentReportsCrashesFiresInjuries
Visibility/Wiper1
000
Unknown or Other1
000
Tires1
000
Structure › Body1
100
Service Brakes1
002
Electrical System1
000

8 safety recalls

Part 573 reports
Structure › Body › Roof and Pillars23V854000
Filed Dec 15, 20232,976 vehiclesMercedes-Benz Usa, Llc

Defect. Mercedes-Benz USA, LLC (MBUSA) is recalling certain 2014-2020 C-Class, CLA, GLA, S-Class, GLC, and GLE vehicles. Please refer to MBUSA's recall report for specific vehicle details. The front roof panel located between the windshield and the panoramic sunroof may not have been bonded correctly to the vehicle during a prior repair, allowing the front panel to detach from the vehicle.

Risk. A detached roof panel can become a road hazard, increasing the risk of a crash.

Remedy. Dealers will replace the front panel, free of charge. Owner notification letters were mailed on August 2, 2024. Owner notification letters will be mailed in phases, on, March 22,2024, and August 2, 2024. Owners may contact MBUSA customer service at 1-800-367-6372. This recall is an expansion of NHTSA recall number 21V-197.

Fuel System, Gasoline › Delivery › Fuel Pump › Control/Drive Module22V955000
Filed Dec 23, 2022348,183 vehiclesMercedes-Benz Usa, Llc

Defect. Mercedes-Benz USA, LLC. (MBUSA) is recalling certain 2012-2014 ML550, 2012-2015 ML350, AMG ML63, 2015 ML250, ML400, 2016 GLE450, GLE300, 2016-2018 GLE350, GLE550, 2016-2019 GLE400, 2017-2019 AMG GLE43, and 2016-2020 AMG GLE63 vehicles. Water might accumulate in the spare tire wheel well and damage the fuel pump control unit, which could cause an engine stall while driving.

Risk. An engine stall while driving increases the risk of a crash.

Remedy. Dealers will install a water drain plug, inspect for water intrusion, and replace the fuel pump control unit as necessary, free of charge. Owner notification letters were mailed February 15, 2023. Owners may contact MBUSA customer service at 1-800-367-6372. MBUSA's numbers for this recall are 2023010002 and 2023010003.

Structure › Body › Roof and Pillars21V197000
Filed Mar 19, 202115,096 vehiclesMercedes-Benz Usa, Llc

Defect. Mercedes-Benz USA, LLC (MBUSA) is recalling certain 2017-2020 C300 Coupe, C43 Coupe AMG, C43 AMG, 2015-2020 C300, GLA250, 2016-2018 C350e, CLA45 Coupe AMG, 2015 C400, S65 AMG, 2015-2019 C63 AMG, 2016 C450, 2015-2016 GLA45 AMG, S600, 2016-2020 GLC300, 2017-2019 GLC43 AMG, GLE43 Coupe AMG, 2014-2019 CLA250 Coupe, 2014-2015 CLA45 AMG, 2018 GLC63 AMG, 2014-2017 S550, 2018-2020 S450, 2016-2019 GLE63 Coupe AMG, 2016 GLE450 Coupe, 2014-2020 S63 AMG, 2018-2019 S560, and 2019 GLC350e vehicles equipped with a panoramic sunroof. The front roof panel located between the windshield and the panoramic sunroof may not have been bonded correctly to the vehicle during a prior repair.

Risk. The adhesive bonding of the front panel might deteriorate, possibly causing the front panel to detach from the vehicle and become a road hazard, increasing the risk of a crash.

Remedy. Mercedes-Benz dealer will remove the bonded panel and will install a new front panel by following the detailed repair instructions and using the approved primer, cleaner and adhesive, free of charge. Owner notification letters were mailed on September 3, 2021 and October 26, 2021. Owners may contact MBUSA customer service at 1-800-367-6372.

Communication › Auto Crash Notification21V058000
Filed Feb 5, 20211,292,258 vehiclesMercedes-Benz Usa, Llc

Defect. Mercedes-Benz USA, LLC (MBUSA) is recalling certain 2016 - 2021 CLA-Class, GLA-Class, GLE-Class, GLS-Class, SLC-Class, A-Class, GT-Class, C-Class, E-Class, S-Class, CLS-Class, SL-Class, B-Class, GLB-Class, GLC-Class, and G-Class vehicles. Please refer to the Part 573 report for specific vehicle model details. The software design of the communication module may fail to communicate the correct vehicle location for the emergency call system (eCall) in the event of a crash.

Risk. Failure of the eCall system may result in emergency responders being dispatched to the wrong location, increasing the risk of injury following a crash.

Remedy. MBUSA will notify owners, and the communication module software will be updated by a dealer, or through an over-the-air (OTA) update, free of charge. The recall began March 12, 2021. Owners may contact MBUSA customer service at 1-877-762-8267. MBUSA's number for this recall is 2021020025.

Latches/Locks/Linkages › Doors › Latch17V816000
Filed Dec 18, 20178,700 vehiclesMercedes-Benz Usa, Llc.

Defect. Mercedes-Benz USA, LLC (MBUSA) is recalling certain 2017 GLE400 4Matic, GLE350 4Matic, GLE350, GLE550e 4Matic, GLE43 AMG 4Matic, GLE63 AMG 4Matic, GLS450, GLE63S 4Matic, GLS63 4Matic, S550e, S600, S63 AMG 4Matic, S65 AMG, S550, Mercedes-Maybach S600, Mercedes-Maybach S550 4Matic, GLE43 AMG 4Matic Coupe, GLE63S 4Matic Coupe, 2017-2018 GLS550 4Matic, S550 4Matic, 2018 S450, and S63 AMG 4Matic vehicles. The rear passenger door on the driver side may indicate that it is locked, when it may not be. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 206, "Door Locks and Door Retention Components."

Risk. If the door appears to be locked, the door may be unintentionally opened, increasing the risk of injury.

Remedy. MBUSA will notify owners, and dealers will inspect the left rear door lock, replacing it as necessary, free of charge. The recall is expected to begin in January 2018. Owners may contact MBUSA customer service at 1-877-496-3691.

Electrical System › Software17V506000
Filed Aug 14, 201712,322 vehiclesMercedes-Benz Usa, Llc.

Defect. Mercedes-Benz USA, LLC (MBUSA) is recalling certain 2016-2017 AMG GLE43 Coupe, and 2017 AMG GLE43 vehicles. The engine control unit and transmission control unit software may have compatibility conflicts and cause the engine to shut-down while the driver brakes to a stop, or accelerates following an ECO start.

Risk. If the engine shuts down, there is increased the risk of a crash.

Remedy. MBUSA will notify owners, and dealers will reprogram the engine and transmission control unit software, free of charge. The recall begin September 18, 2017. Owners may contact MBUSA customer service at 1-877-496-3691.

Latches/Locks/Linkages17V077000
Filed Feb 8, 20175,882 vehiclesMercedes-Benz Usa, Llc.

Defect. Mercedes-Benz USA, LLC (MBUSA) is recalling certain 2017 GLE 400 4Matic, GLE 350 4Matic, GLE 350, GLE 550E 4Matic, GLE 63 AMG, GLE 63S AMG, GLE 43 AMG 4Matic Coupe, GLE 63S AMG 4Matic Coupe, GLS 450 4Matic, GLS 550 4Matic, and GLS 63 AMG 4Matic vehicles. In certain types of crash events, the center console may unlatch, allowing the objects within to fly around the cabin. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 201, "Occupant Protection in Interior Impact."

Risk. In the event of a crash, if objects are not secured within the center console, they may strike the vehicle occupants, increasing their risk of injury.

Remedy. MBUSA will notify owners, and dealers will modify the center console so that it remains latched in a crash, free of charge. The recall is expected to begin in early March 2017. Owners may contact MBUSA customer service at 1-800-367-6372.

Air Bags › Sensor › Occupant Classification16V903000
Filed Dec 15, 201647,799 vehiclesMercedes-Benz Usa, Llc.

Defect. Mercedes-Benz USA, LLC (MBUSA) is recalling certain model year 2016-2017 GL350 4Matic Bluetec, GL550 4Matic, GLE350 4Matic, GLE43 AMG Coupe, GLE450 4Matic, 2016 GLE300d 4Matic, GLE350, GLE350d 4Matic, GLE400 4Matic, GLE550e 4Matic, GLE63 AMG, GLE63 AMG 4Matic, GLE63S AMG 4Matic Coupe, and 2017 GLS63 AMG vehicles manufactured April 23, 2014, to May 10, 2016. The front passenger seat Occupant Classification System (OCS) calibration may be incorrect, and as a result, the system can incorrectly classify the occupant as a child seat, deactivating the front passenger air bag.

Risk. If the front passenger air bag does not deploy as necessary in the event of a crash, the front passenger has an increased risk of injury.

Remedy. MBUSA will notify owners, and dealers will update the OCS software, free of charge. Owners may contact MBUSA customer service at 1-800-367-6372.

What owners reported

Newest filings
Electrical System
Filed Jul 28, 2026140,000 milesIL

The contact owns a 2017 Mercedes-Benz AMG GLE43. The contact stated that while driving at an undisclosed speed, the radio screen went blank. The dealer was contacted and informed the contact that there was no recall on the VIN associated with the failure. The vehicle was not diagnosed or repaired. The manufacturer was made aware of the failure. The failure mileage was approximately 140,000.

Unknown or Other
Filed Jul 20, 2024OH

When removing my vehicle out of Park the gear shifted to Neutral and then it began heavy jerking when switching gears. The vehicle would stall and stay in neutral then it would shift gear and go back into neutral which is dangerous and almost caused a collision of me possiblly being rear ended in drive thru

Structure › BodyCrash
Filed Dec 28, 2023TX

The vehicle accelerated on its own after a stop in front of the garage after stopping. It was so fast that it ramped into the building and destroyed it until a pillar put it to a stop.

Visibility/Wiper
Filed Dec 27, 2023FL

Wednesday Dec 27th 2023 at approx 6pm. While enroute on Interstate 81 South at Hagerstown VA in heavy rain, darkness and heavy traffic at highway speed the windshield wiper arm on the passenger side (right) suddenly collided with the drivers side arm - the wiper blade flew off and was lost the wiper arms then became entangled and ceased to operate. I believe I was quite fortunate to find an opening between trucks to get to the right side shoulder and pull the vehicle off the road. On investigation I found that the right side wiper arm was rotating freely and not operating - obviously having suffered a mechanical failure. I could not determine any immediate cause. The left side wiper arm seemed to operate normally and after waiting for the rain to subside I was able to continue the journey to an overnight stop. In my view this is an event that should never occur - the right side wiper arm is a complex mechanical linkage which operates at high velocity to sweep the area. This resulted in a complete loss of visibility at 55mph. There could have been very serious consequences. There was no warning, sound or sign of an impending failure. I will record a video of the current state of the wiper arms. I will be giving the vehicle to the Mercedes Dealer in Naples, Florida for inspection and repair. It is my judgement that given reasonable weather my trip can be completed safely.

Tires
Filed Jan 4, 2022NC

I have a 2017 Mercedes AMG GLE 43 Coupe SUV. In just over a year both my rear OE Cross Contact LX Sport 315/40R-21 111 H Continental tires have blown out while driving. This past Christmas the 2nd one blew at highway speed limit (55-60 MPH) almost causing a tragic accident to my family. One tire had apprx 32K miles and the 2nd apprx 39K. Both tires disintegrated around the inside rims. I was unaware of any recall of some Continental tires at the time and can't find my tires on the list and understand the deadline was last August '21. Without knowing of the recall I subsequently purchased 2 OE replacement tires at a installed cost of about $700. The tire shop that installed the new tires stated it looked to be a manufacturing issue. While the tires were removed and I assume recycled or something by the tire shop, I do have a few pictures of the damage. I have also submitted a complaint today to Continental Customer Service.

Service Brakes2 injured
Filed Feb 21, 201921,089 milesOH

THIS IS A FOLLOW-UP TO MY 10/1/18 REPORT TO NHTSA: 2/21/19 UPDATE: I RECEIVED A LETTER FROM MB DATED 2/13/19 STATING THAT AFTER A THOROUGH INVESTIGATION OF THIS MATTER, "THE VEHICLE'S ACTIVE BRAKE SYSTEM (ABA) IS OPERATING AS DESIGNED". ON 11/12/18 I TRADED THIS CAR IN FOR ANOTHER VEHICLE (NOT MB). I TOOK THE RESPONSIBLE ACTION TO PROTECT MYSELF AND MY PASSENGERS SINCE MB WAS NOT CAPABLE OF DELIVERING A CAUSE AND SUBSEQUENT REPAIR OF THEIR OWN VEHICLE'S SERIOUS DEFECT. THE LETTER WENT ON TO SAY "THAT THERE IS NO BASIS FOR ANY CLAIM AGAINST MBUSA". THEY ARE MORE CONCERNED WITH LITIGATION THAN MANUFACTURING AND SERVICING A VEHICLE THAT IS SAFE FOR THEIR CUSTOMERS. I WAS FULLY EXPECTING THAT MB WOULD WANT TO GET THIS VEHICLE OFF THE ROAD AND AT THE VERY LEAST REMOVE THE PORTION OF THE SOFTWARE THAT CAUSED THIS INCIDENT. INSTEAD THEY SENT ME THE ATTACHED LETTER THAT SOMEHOW MADE THE ISSUE MINE BY SAYING THAT ABA "IS AN ASSIST SYSTEM THAT IS INTENDED TO AID BUT NOT REPLACE THE DRIVER". AT NO TIME WAS I IN CONTROL OF THE VEHICLE WHEN IT DECIDED TO DO A 4 WHEEL LOCKUP. FOR THESE REASONS I WILL NEVER RETURN TO THE BRAND. NEEDLESS TO SAY I AM DEEPLY DISAPPOINTED WITH A BRAND THAT I BELIEVED TO BE A PREMIUM VEHICLE FROM A MANUFACTURER THAT TOOK DRIVER SAFETY SERIOUSLY. I WILL REPRODUCE THIS EMAIL IN THE EVENT THAT SOME 3RD PARTY WANTS DOCUMENTATION THAT I HAVE WARNED MBUSA OF THEIR PRODUCT DEFECT AND THAT THEY HAVE DONE NOTHING TO PROTECT OR WARN THE PUBLIC ABOUT THIS ISSUE. AS I HAVE

6 of 6 complaints, reproduced as filed.

Across model years

Worst on record: 2019
YearComplaintsRecallsFiresDeathsAssessment
201922510Routine
201810710Routine
2017 — this page6800Routine
20160300Routine

Compare every AMG GLE43 year →

Reading this record

No unusual pattern of severe incidents in the complaint record.

Complaint counts track how many cars were sold and how long they have been on the road as much as they track quality. A common model from 2013 has had a decade to accumulate reports; a rare one from last year has not. The signal worth weighing is in the severity columns, in whether the same component keeps appearing, and in whether the manufacturer eventually opened a recall for it.

Recall repairs are free for as long as the recall stands. Check whether a specific car still has open work at NHTSA's VIN lookup.

Most recent recall on file: Dec 15, 2023. Source: NHTSA Office of Defects Investigation.