Mercedes-Benz USA, LLC.: Steering
Mercedes-Benz USA, LLC. reported this defect to federal regulators on Apr 12, 2017 and put the number of vehicles at risk at 168. The repair is free for as long as the recall stands.
The defect
Mercedes-Benz USA LLC. (MBUSA) is recalling certain 2013-2014 C250, C300 4MATIC, GLK250 4MATIC BLUETEC and GLK350 vehicles, 2013 C250 Coupe, C350, C350 4MATIC Coupe, C350 Coupe and C63 AMG Coupe vehicles, and 2013-2015 GLK350 4MATIC vehicles. The steering coupling connecting bolt may have been insufficiently tightened, possibly resulting in a loss of steering.
The risk
A loss of steering can increase the risk of a crash.
The remedy
MBUSA will notify owners, and dealers will inspect the steering coupling connecting bolt, tightening it as necessary, free of charge. The recall began May 2017. Owners may contact MBUSA customer service at 1-800-367-6372.
11 model years covered
Newest first| Vehicle | Complaints | Recalls | Fires | Crashes |
|---|---|---|---|---|
| 2015 Mercedes-Benz GLK350 | 114 | 4 | 2 | 4 |
| 2014 Mercedes-Benz C250 | 163 | 5 | 4 | 13 |
| 2014 Mercedes-Benz C300 | 94 | 5 | 0 | 6 |
| 2014 Mercedes-Benz GLK250 | 21 | 5 | 0 | 1 |
| 2014 Mercedes-Benz GLK350 | 104 | 5 | 1 | 4 |
| 2013 Mercedes Benz C350 | 21 | 6 | 0 | 0 |
| 2013 Mercedes-Benz AMG C63 | 5 | 6 | 0 | 0 |
| 2013 Mercedes-Benz C250 | 278 | 7 | 5 | 14 |
| 2013 Mercedes-Benz C300 | 262 | 6 | 2 | 9 |
| 2013 Mercedes-Benz GLK250 | 6 | 6 | 0 | 0 |
| 2013 Mercedes-Benz GLK350 | 137 | 6 | 1 | 5 |
What this page is, and what to do next
A recall is not an opinion. It is a Part 573 report a manufacturer is required by federal law to file once it decides a defect poses an unreasonable risk to safety, and it commits them to repairing the vehicle at no cost to the owner. The three passages above are the manufacturer’s own wording as published by NHTSA.
This page describes the campaign. It cannot tell you whether one particular car has already been through the shop — that is tracked by VIN, and only the manufacturer knows it. Check yours at nhtsa.gov/recalls or with a franchised dealer, quoting campaign number 17V252000.
Full record for the 2015 Mercedes-Benz GLK350 → · Recalls carrying a do-not-drive advisory → · Where this data comes from →