Mercedes-Benz USA, LLC.: Structure › Frame and Members › Underbody Shields
Mercedes-Benz USA, LLC. reported this defect to federal regulators on Nov 17, 2016 and put the number of vehicles at risk at 799. The repair is free for as long as the recall stands.
The defect
Mercedes-Benz USA, LLC (MBUSA) is recalling certain model year 2017 E400 4Matic Coupe, E400 Convertible, E550 Coupe and E550 Convertible vehicles manufactured June 7, 2016, to September 8, 2016. On the affected vehicles, there may be insufficient clearance between the left catalytic converter and the composite underbody panel.
The risk
The insufficient clearance may cause the panel to melt, increasing the risk of a fire.
The remedy
MBUSA will notify owners, and dealers will inspect and replace the underbody panel, as necessary, free of charge. The recall began December 2016. Owners may contact Mercedes customer service at 1-800-367-6372.
2 model years covered
Newest first| Vehicle | Complaints | Recalls | Fires | Crashes |
|---|---|---|---|---|
| 2017 Mercedes-Benz E400 | 20 | 8 | 0 | 0 |
| 2017 Mercedes-Benz E550 | 2 | 5 | 0 | 0 |
What this page is, and what to do next
A recall is not an opinion. It is a Part 573 report a manufacturer is required by federal law to file once it decides a defect poses an unreasonable risk to safety, and it commits them to repairing the vehicle at no cost to the owner. The three passages above are the manufacturer’s own wording as published by NHTSA.
This page describes the campaign. It cannot tell you whether one particular car has already been through the shop — that is tracked by VIN, and only the manufacturer knows it. Check yours at nhtsa.gov/recalls or with a franchised dealer, quoting campaign number 16V831000.
Full record for the 2017 Mercedes-Benz E400 → · Recalls carrying a do-not-drive advisory → · Where this data comes from →