Chrysler Group LLC: Air Bags
Chrysler Group LLC reported this defect to federal regulators on Jul 2, 2013 and put the number of vehicles at risk at 184. The repair is free for as long as the recall stands.
The defect
Chrysler is recalling certain model year 2013 Town & Country and Dodge Grand Caravan vehicles manufactured June 11, 2013, through June 12, 2013. The occupant restraint control module (ORC) has incorrect software installed which may adversely affect air bag deployments in collisions. Thus, these vehicles fail to conform to the requirements of Federal Motor Vehicle Safety Standard No. 208, "Occupant Crash Protection" and No. 214, "Side Impact Protection."
The risk
An air bag that does not deploy, or deploys improperly, may increase the risk of injury.
The remedy
Chrysler will notify owners, and dealers will replace the ORC module, free of charge. The recall began on October 3, 2013. Owners may contact Chrysler at 1-800-247-9753. Chrysler's recall campaign number is N48.
2 model years covered
Newest first| Vehicle | Complaints | Recalls | Fires | Crashes |
|---|---|---|---|---|
| 2013 Chrysler Town And Country | 681 | 4 | 9 | 15 |
| 2013 Dodge Grand Caravan | 472 | 4 | 4 | 13 |
What this page is, and what to do next
A recall is not an opinion. It is a Part 573 report a manufacturer is required by federal law to file once it decides a defect poses an unreasonable risk to safety, and it commits them to repairing the vehicle at no cost to the owner. The three passages above are the manufacturer’s own wording as published by NHTSA.
This page describes the campaign. It cannot tell you whether one particular car has already been through the shop — that is tracked by VIN, and only the manufacturer knows it. Check yours at nhtsa.gov/recalls or with a franchised dealer, quoting campaign number 13V291000.
Full record for the 2013 Chrysler Town And Country → · Recalls carrying a do-not-drive advisory → · Where this data comes from →