Chrysler Group LLC: Air Bags
Chrysler Group LLC reported this defect to federal regulators on Jul 2, 2013 and put the number of vehicles at risk at 224,264. The repair is free for as long as the recall stands.
The defect
Chrysler is recalling certain model year 2013 Town & Country, Dodge Grand Caravan, and RAM C/V Tradesman vehicles manufactured May 10, 2012, through June 7, 2013. A software error may result in the opposite side airbags deploying from the collision point (a left side impact would deploy the right side airbags and vice versa).
The risk
In the event of a crash, the wrong side airbags could deploy leaving the occupant with no airbag protection at the point of impact, increasing the risk of injury.
The remedy
Chrysler will notify owners, and dealers will flash the occupant restraint control module, free of charge. The recall began during September 2013. Owners may contact Chrysler at 1-800-247-9753. Chrysler's recall campaign number is N44.
3 model years covered
Newest first| Vehicle | Complaints | Recalls | Fires | Crashes |
|---|---|---|---|---|
| 2013 Chrysler Town And Country | 681 | 4 | 9 | 15 |
| 2013 Dodge Grand Caravan | 472 | 4 | 4 | 13 |
| 2013 Ram C/V Tradesman | 4 | 2 | 0 | 0 |
What this page is, and what to do next
A recall is not an opinion. It is a Part 573 report a manufacturer is required by federal law to file once it decides a defect poses an unreasonable risk to safety, and it commits them to repairing the vehicle at no cost to the owner. The three passages above are the manufacturer’s own wording as published by NHTSA.
This page describes the campaign. It cannot tell you whether one particular car has already been through the shop — that is tracked by VIN, and only the manufacturer knows it. Check yours at nhtsa.gov/recalls or with a franchised dealer, quoting campaign number 13V283000.
Full record for the 2013 Chrysler Town And Country → · Recalls carrying a do-not-drive advisory → · Where this data comes from →