General Motors LLC: Steering › Gear Box › Shaft Pitman
General Motors LLC reported this defect to federal regulators on Mar 22, 2012 and put the number of vehicles at risk at 6,159. The repair is free for as long as the recall stands.
The defect
GENERAL MOTORS (GM) IS RECALLING CERTAIN MODEL YEAR 2012 CHEVROLET EXPRESS AND SUBURBAN VEHICLES, AND GMC SAVANA AND YUKON XL HEAVY DUTY VEHICLES. THE STEERING GEAR PITMAN SHAFT MAY NOT HAVE BEEN ADEQUATELY HARDENED AND COULD FRACTURE.
The risk
IF THIS CONDITION OCCURS, A LOSS OF STEERING COULD RESULT, INCREASING THE RISK OF A CRASH.
The remedy
GM WILL NOTIFY OWNERS, AND DEALERS WILL INSPECT THE STEERING GEAR AND, IF NECESSARY, REPLACE THE STEERING GEAR PITMAN SHAFT. THIS SERVICE WILL BE PERFORMED FREE OF CHARGE. THE SAFETY RECALL IS EXPECTED TO BEGIN ON APRIL 4, 2012.
4 model years covered
Newest first| Vehicle | Complaints | Recalls | Fires | Crashes |
|---|---|---|---|---|
| 2012 Chevrolet Express | 13 | 6 | 0 | 2 |
| 2012 Chevrolet Suburban | 101 | 4 | 2 | 3 |
| 2012 GMC Savana | 3 | 7 | 0 | 0 |
| 2012 GMC Yukon XL | 13 | 4 | 0 | 0 |
What this page is, and what to do next
A recall is not an opinion. It is a Part 573 report a manufacturer is required by federal law to file once it decides a defect poses an unreasonable risk to safety, and it commits them to repairing the vehicle at no cost to the owner. The three passages above are the manufacturer’s own wording as published by NHTSA.
This page describes the campaign. It cannot tell you whether one particular car has already been through the shop — that is tracked by VIN, and only the manufacturer knows it. Check yours at nhtsa.gov/recalls or with a franchised dealer, quoting campaign number 12V112000.
Full record for the 2012 Chevrolet Express → · Recalls carrying a do-not-drive advisory → · Where this data comes from →