Heil Environmental: Structure › Body › Hatchback/Liftgate › Hinge and Attachments
Heil Environmental reported this defect to federal regulators on Nov 22, 2010 and put the number of vehicles at risk at 2,201. The repair is free for as long as the recall stands.
The defect
HEIL IS RECALLING CERTAIN 2004 THROUGH 2010 DURAPACK AND MULTIPACK REFUSE COLLECTION VEHICLE AUTOMATED SIDE LOADERS WITH PYTHON LIFTS UTILIZING PROGRAMMABLE LOGIC CONTROL (PLC) TO ACTIVATE GRABBER CLOSE AND LIFT FUNCTIONS. CARBON CAN BUILD UP ON INTERNAL RELAYS WITHIN THE PLC AND THIS CAN CAUSE A BRIDGING OR INADVERTENT CIRCUIT COMPLETION DUE TO VIBRATION.
The risk
SHOULD THIS HAPPEN, THE ARM CAN LIFT OR GRAB WITHOUT OPERATOR INPUTS, POSSIBLY RESULTING IN A VEHICLE CRASH OR INJURIES TO PERSONS OUTSIDE THE VEHICLE.
The remedy
HEIL WILL NOTIFY OWNERS AND DEALERS WILL INSTALL A RETROFIT KIT TO REPAIR THE VEHICLES FREE OF CHARGE. THE SAFETY RECALL BEGAN ON MARCH 4, 2011. OWNERS MAY CONTACT HEIL CUSTOMER SUPPORT TOLL FREE AT 1-866-275-4345.
14 model years covered
Newest first| Vehicle | Complaints | Recalls | Fires | Crashes |
|---|---|---|---|---|
| 2010 Heil Durapack Python | 0 | 1 | 0 | 0 |
| 2010 Heil Multipack | 0 | 1 | 0 | 0 |
| 2009 Heil Durapack Python | 0 | 1 | 0 | 0 |
| 2009 Heil Multipack | 0 | 1 | 0 | 0 |
| 2008 Heil Durapack Python | 0 | 1 | 0 | 0 |
| 2008 Heil Multipack | 0 | 1 | 0 | 0 |
| 2007 Heil Durapack Python | 0 | 1 | 0 | 0 |
| 2007 Heil Multipack | 0 | 1 | 0 | 0 |
| 2006 Heil Durapack Python | 0 | 1 | 0 | 0 |
| 2006 Heil Multipack | 0 | 1 | 0 | 0 |
| 2005 Heil Durapack Python | 0 | 1 | 0 | 0 |
| 2005 Heil Multipack | 0 | 1 | 0 | 0 |
| 2004 Heil Durapack Python | 0 | 1 | 0 | 0 |
| 2004 Heil Multipack | 0 | 1 | 0 | 0 |
What this page is, and what to do next
A recall is not an opinion. It is a Part 573 report a manufacturer is required by federal law to file once it decides a defect poses an unreasonable risk to safety, and it commits them to repairing the vehicle at no cost to the owner. The three passages above are the manufacturer’s own wording as published by NHTSA.
This page describes the campaign. It cannot tell you whether one particular car has already been through the shop — that is tracked by VIN, and only the manufacturer knows it. Check yours at nhtsa.gov/recalls or with a franchised dealer, quoting campaign number 10V590000.
Full record for the 2010 Heil Durapack Python → · Recalls carrying a do-not-drive advisory → · Where this data comes from →