2004 Heil Multipack

Routine

No owner complaints are on file for this vehicle. It has been recalled 1 time.

1 safety recall

Part 573 reports

Structure › Body › Hatchback/Liftgate › Hinge and Attachments10V590000

Filed Nov 22, 20102,201 vehiclesHeil Environmental

Defect. HEIL IS RECALLING CERTAIN 2004 THROUGH 2010 DURAPACK AND MULTIPACK REFUSE COLLECTION VEHICLE AUTOMATED SIDE LOADERS WITH PYTHON LIFTS UTILIZING PROGRAMMABLE LOGIC CONTROL (PLC) TO ACTIVATE GRABBER CLOSE AND LIFT FUNCTIONS. CARBON CAN BUILD UP ON INTERNAL RELAYS WITHIN THE PLC AND THIS CAN CAUSE A BRIDGING OR INADVERTENT CIRCUIT COMPLETION DUE TO VIBRATION.

Risk. SHOULD THIS HAPPEN, THE ARM CAN LIFT OR GRAB WITHOUT OPERATOR INPUTS, POSSIBLY RESULTING IN A VEHICLE CRASH OR INJURIES TO PERSONS OUTSIDE THE VEHICLE.

Remedy. HEIL WILL NOTIFY OWNERS AND DEALERS WILL INSTALL A RETROFIT KIT TO REPAIR THE VEHICLES FREE OF CHARGE. THE SAFETY RECALL BEGAN ON MARCH 4, 2011. OWNERS MAY CONTACT HEIL CUSTOMER SUPPORT TOLL FREE AT 1-866-275-4345.

Across model years

Worst on record: 2010

Year	Recalls	Assessment
2010	1	Routine
2009	1	Routine
2008	1	Routine
2007	1	Routine
2006	1	Routine
2005	1	Routine
2004 — this page	1	Routine

Compare every Multipack year →

Reading this record

No unusual pattern of severe incidents in the complaint record.

Complaint counts track how many cars were sold and how long they have been on the road as much as they track quality. A common model from 2013 has had a decade to accumulate reports; a rare one from last year has not. The signal worth weighing is in the severity columns, in whether the same component keeps appearing, and in whether the manufacturer eventually opened a recall for it.

Recall repairs are free for as long as the recall stands. Check whether a specific car still has open work at NHTSA's VIN lookup.

Most recent recall on file: Nov 22, 2010. Source: NHTSA Office of Defects Investigation.