Toyota Motor North America, Inc.: Equipment
Toyota Motor North America, Inc. reported this defect to federal regulators on Apr 27, 2009 and put the number of vehicles at risk at 39,100. The repair is free for as long as the recall stands.
The defect
TOYOTA IS RECALLING 39,100 STAINLESS STEEL EXHAUST TIPS SOLD BY TOYOTA AS AN OPTIONAL ACCESSORY FOR USE ON MY 2008 HIGHLANDER AND HIGHLANDER HYBRID VEHICLES. DUE TO IMPROPER HEAT TREATMENT DURING THE MANUFACTURING PROCESS, THE ORIGINAL CLAMP USED TO SECURE THE TOYOTA STAINLESS STEEL EXHAUST TIP TO THE EXHAUST PIPE MAY DEVELOP MICROSCOPIC CRACKS. EVENTUALLY THE CRACK MAY EXPAND CAUSING THE CLAMP TO BREAK.
The risk
THE ORIGINAL CLAMP AND THE TOYOTA STAINLESS STEEL EXHAUST TIP MAY FALL OFF THE VEHICLE'S EXHAUST PIPE AND BECOME A ROAD HAZARD WHICH WOULD INCREASE THE RISK OF A VEHICLE CRASH.
The remedy
TOYOTA WILL NOTIFY OWNERS AND REPLACE THE CLAMP FREE OF CHARGE. THE SAFETY RECALL BEGAN ON MAY 4, 2009. OWNERS MAY CONTACT TOYOTA CUSTOMER EXPERIENCE CENTER AT 1 888-270-9371 MONDAY THROUGH FRIDAY, 5:00 AM TO 6:00 PM, SATURDAY 7:00 AM THROUGH 4:00 PM PACIFIC TIME.
2 model years covered
Newest first| Vehicle | Complaints | Recalls | Fires | Crashes |
|---|---|---|---|---|
| 2008 Toyota Highlander | 405 | 13 | 14 | 44 |
| 2008 Toyota Highlander Hybrid | 197 | 8 | 4 | 6 |
What this page is, and what to do next
A recall is not an opinion. It is a Part 573 report a manufacturer is required by federal law to file once it decides a defect poses an unreasonable risk to safety, and it commits them to repairing the vehicle at no cost to the owner. The three passages above are the manufacturer’s own wording as published by NHTSA.
This page describes the campaign. It cannot tell you whether one particular car has already been through the shop — that is tracked by VIN, and only the manufacturer knows it. Check yours at nhtsa.gov/recalls or with a franchised dealer, quoting campaign number 09E022000.
Full record for the 2008 Toyota Highlander → · Recalls carrying a do-not-drive advisory → · Where this data comes from →