Diamond Coach Corporation: Equipment Adaptive/Mobility
Diamond Coach Corporation reported this defect to federal regulators on Sep 3, 2004 and put the number of vehicles at risk at 292. The repair is free for as long as the recall stands.
The defect
ON CERTAIN BUSES EQUIPPED WITH SURE-LOK WHEELCHAIR SECUREMENT SYSTEMS, THE SPROCKET TEETH OF THE RETRACTOR ASSEMBLY IS OUT OF ALIGNMENT.
The risk
IN THE EVENT OF A VEHICLE CRASH, THE WHEELCHAIR MAY NOT BE ADEQUATELY SECURED POSSIBLY RESULTING IN INJURIES TO THE WHEELCHAIR OCCUPANT.
The remedy
DEALERS WILL INSPECT AND REPLACE THE WHEELCHAIR SECUREMENT RETRACTORS AS NECESSARY. SURE-LOK IS CONDUCTING THE OWNER NOTIFICATION AND REMEDY FOR THIS CAMPAIGN. OWNERS SHOULD CONTACT SURE-LOCK AT 1-908-231-1804 OR DIAMOND COACH AT 1-800-442-4645.
19 model years covered
Newest first| Vehicle | Complaints | Recalls | Fires | Crashes |
|---|---|---|---|---|
| 2004 Diamond Coach C3500 | 0 | 2 | 0 | 0 |
| 2004 Diamond Coach E350 | 2 | 1 | 0 | 0 |
| 2004 Diamond Coach E450 | 0 | 1 | 0 | 0 |
| 2004 Diamond Coach E550 | 0 | 1 | 0 | 0 |
| 2003 Diamond Coach C3500 | 0 | 1 | 0 | 0 |
| 2003 Diamond Coach E350 | 0 | 1 | 0 | 0 |
| 2003 Diamond Coach E450 | 0 | 1 | 0 | 0 |
| 2003 Diamond Coach E550 | 0 | 1 | 0 | 0 |
| 2002 Diamond Coach C3500 | 0 | 1 | 0 | 0 |
| 2002 Diamond Coach E350 | 0 | 1 | 0 | 0 |
| 2002 Diamond Coach E450 | 0 | 1 | 0 | 0 |
| 2002 Diamond Coach E550 | 0 | 1 | 0 | 0 |
| 2001 Diamond Coach C3500 | 0 | 1 | 0 | 0 |
| 2001 Diamond Coach E350 | 0 | 1 | 0 | 0 |
| 2001 Diamond Coach E450 | 0 | 1 | 0 | 0 |
| 2001 Diamond Coach E550 | 0 | 1 | 0 | 0 |
| 2000 Diamond Coach E350 | 0 | 1 | 0 | 0 |
| 2000 Diamond Coach E450 | 0 | 1 | 0 | 0 |
| 2000 Diamond Coach E550 | 0 | 1 | 0 | 0 |
What this page is, and what to do next
A recall is not an opinion. It is a Part 573 report a manufacturer is required by federal law to file once it decides a defect poses an unreasonable risk to safety, and it commits them to repairing the vehicle at no cost to the owner. The three passages above are the manufacturer’s own wording as published by NHTSA.
This page describes the campaign. It cannot tell you whether one particular car has already been through the shop — that is tracked by VIN, and only the manufacturer knows it. Check yours at nhtsa.gov/recalls or with a franchised dealer, quoting campaign number 04V430000.
Full record for the 2004 Diamond Coach C3500 → · Recalls carrying a do-not-drive advisory → · Where this data comes from →