Mercedes-Benz USA, LLC.: Steering › Hydraulic Power Assist › Hose, Piping, and Connections
Mercedes-Benz USA, LLC. reported this defect to federal regulators on Mar 27, 2003 and put the number of vehicles at risk at 211,000. The repair is free for as long as the recall stands.
The defect
ON CERTAIN PASSENGER VEHICLES, THE HOSE CLAMP USED TO SECURE THE POWER STEERING FLUID COOLING HOSE TO THE POWER STEERING FLUID COOLER MAY NOT PROVIDE SUFFICIENT CLAMPING FORCE FOR THIS CONNECTION.
The risk
THE LOSS OF POWER STEERING FLUID MAY RESULT IN DIMINISHED POWER STEERING OVER TIME AND ULTIMATELY CAN DAMAGE THE POWER STEERING PUMP.
The remedy
DEALERS WILL INSTALL A NEW HOSE CLAMP ON THE POWER STEERING HOSE TO THE POWER STEERING COOLER. DURING CLAMP REPLACEMENT, THE POWER STEERING COOLING HOSE WILL BE INSPECTED AND REPLACED AS NECESSARY. OWNER NOTIFICATION BEGAN JUNE 16, 2003. OWNERS WHO TAKE THEIR VEHICLES TO AN AUTHORIZED DEALER ON AN AGREED UPON SERVICE DATE AND DO NOT RECEIVE THE FREE REMEDY WITHIN A REASONABLE TIME SHOULD CONTACT MERCEDES-BENZ AT 1-800-367-6372.
6 model years covered
Newest first| Vehicle | Complaints | Recalls | Fires | Crashes |
|---|---|---|---|---|
| 2003 Mercedes Benz M Class | 10 | 3 | 1 | 1 |
| 2002 Mercedes Benz M Class | 5 | 5 | 0 | 0 |
| 2001 Mercedes Benz M Class | 5 | 4 | 0 | 2 |
| 2000 Mercedes Benz M Class | 25 | 5 | 0 | 1 |
| 1999 Mercedes Benz M Class | 18 | 4 | 1 | 0 |
| 1998 Mercedes Benz M Class | 5 | 4 | 0 | 1 |
What this page is, and what to do next
A recall is not an opinion. It is a Part 573 report a manufacturer is required by federal law to file once it decides a defect poses an unreasonable risk to safety, and it commits them to repairing the vehicle at no cost to the owner. The three passages above are the manufacturer’s own wording as published by NHTSA.
This page describes the campaign. It cannot tell you whether one particular car has already been through the shop — that is tracked by VIN, and only the manufacturer knows it. Check yours at nhtsa.gov/recalls or with a franchised dealer, quoting campaign number 03V121000.
Full record for the 2003 Mercedes Benz M Class → · Recalls carrying a do-not-drive advisory → · Where this data comes from →