General Motors Corp.: Seats › Front Assembly › Head Restraint
General Motors Corp. reported this defect to federal regulators on Sep 17, 2002 and put the number of vehicles at risk at 558,904. The repair is free for as long as the recall stands.
The defect
ON CERTAIN SPORT UTILITY VEHICLES EQUIPPED WITH REARWARD FOLDING HEAD RESTRAINTS ON THE SECOND ROW SEATS, TWO POTENTIAL PINCH POINTS EXIST ON EACH OF THE FOLDING HEAD RESTRAINTS WHEN THE RESTRAINTS ARE FOLDED REARWARD AS THE SEATBACK IS FOLDED DOWN.
The risk
IF A PERSON WERE TO INSERT THEIR FINGER(S) INTO THE PINCH POINT WHEN THE HEAD RESTRAINT FOLDS, IT COULD TRAP AND PINCH THE FINGER(S) CAUSING INJURY.
The remedy
DEALERS WILL INSTALL PROTECTIVE COVERS OVER THE PINCH POINTS. OWNER NOTIFICATION BEGAN NOVEMBER 8, 2002. OWNERS WHO TAKE THEIR VEHICLES TO AN AUTHORIZED DEALER ON AN AGREED UPON SERVICE DATE AND DO NOT RECEIVE THE FREE REMEDY WITHIN A REASONABLE TIME SHOULD CONTACT CHEVROLET AT 1-800-222-1020, GMC AT 1-800-462-8782, OR CADILLAC AT 1-800-458-8006.
10 model years covered
Newest first| Vehicle | Complaints | Recalls | Fires | Crashes |
|---|---|---|---|---|
| 2002 Cadillac Escalade | 115 | 3 | 7 | 12 |
| 2002 Chevrolet Tahoe | 449 | 6 | 8 | 42 |
| 2002 GMC Denali | 23 | 1 | 1 | 3 |
| 2002 GMC Yukon | 158 | 5 | 3 | 15 |
| 2001 Chevrolet Tahoe | 512 | 8 | 7 | 47 |
| 2001 GMC Denali | 22 | 1 | 0 | 2 |
| 2001 GMC Yukon | 197 | 8 | 0 | 23 |
| 2000 Chevrolet Tahoe | 282 | 10 | 5 | 24 |
| 2000 GMC Denali | 21 | 1 | 0 | 3 |
| 2000 GMC Yukon | 166 | 9 | 0 | 16 |
What this page is, and what to do next
A recall is not an opinion. It is a Part 573 report a manufacturer is required by federal law to file once it decides a defect poses an unreasonable risk to safety, and it commits them to repairing the vehicle at no cost to the owner. The three passages above are the manufacturer’s own wording as published by NHTSA.
This page describes the campaign. It cannot tell you whether one particular car has already been through the shop — that is tracked by VIN, and only the manufacturer knows it. Check yours at nhtsa.gov/recalls or with a franchised dealer, quoting campaign number 02V253000.
Full record for the 2002 Cadillac Escalade → · Recalls carrying a do-not-drive advisory → · Where this data comes from →