Car Problem DataNHTSA records

2023 Ram Promaster 2500

Routine

Owners filed 2 complaints about this vehicle with federal regulators, most often about the service brakes. No safety recall has been issued.

What fails
ComponentReportsCrashesFiresInjuries
Service Brakes1
000
Back Over Prevention1
000

What owners reported

Newest filings
Back Over Prevention
Filed Sep 24, 2024CO

The contact owns a 2023 Ram 2500. The contact received notification of NHTSA Campaign Number: 24V436000 (Back Over Prevention); however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The dealer was made aware of the issue and confirmed that parts were not yet available. The manufacturer was made aware of the issue and confirmed that parts were not yet available. The contact had not experienced a failure. Parts distribution disconnect.

Service Brakes
Filed Apr 17, 2024MN

Parking brake randomly engages at low speeds. This happens very often. Brake pedal requires pump to have solid brake pedal. Dealer couldn't find anything wrong. Randomly says I have blinker lights out and day time lights are out. This model doesn't have day time running lights. This van also in in windy conditions randomly engages abs braking even on icy road conditions which can cause me to loose control of the vehicle.

2 of 2 complaints, reproduced as filed.

Across model years

Worst on record: 2015
YearComplaintsRecallsFiresDeathsAssessment
2023 — this page2000Routine
20214000Routine
20203000Routine
201523000Routine

Compare every Promaster 2500 year →

Reading this record

No unusual pattern of severe incidents in the complaint record.

Complaint counts track how many cars were sold and how long they have been on the road as much as they track quality. A common model from 2013 has had a decade to accumulate reports; a rare one from last year has not. The signal worth weighing is in the severity columns, in whether the same component keeps appearing, and in whether the manufacturer eventually opened a recall for it.

Most recent recall on file: none. Source: NHTSA Office of Defects Investigation.