2018 Ram 3500 complaints

Getting the "Service Electronic Brake System" alarm. Had this when it was under warranty and it was "Fixed". I am now getting this same error again. ABS, traction control and cruise control are all disabled when this warning occurs.

The contact owns a 2018 Ram 3500. The contact stated that while driving at an undisclosed speed, the ABS warning light illuminated on the instrument panel, after which a message "Service ABS" was displayed. The vehicle returned to normal functionality, but the failure became a regular occurrence. The vehicle was taken to an independent mechanic, who diagnosed a failure with the ABS. The vehicle was not repaired. The manufacturer was notified of the failure, a case was opened, and the contact was referred to the NHTSA Hotline for assistance. The failure mileage was 71,000.

I received a card in the mail stating my Truck had a recall for wheel studs two days later I lose my two wheels in the freeway almost causing accidents, My RAM is my only Income I use it as a hotshot I was charged $2000 for tow from Los Angeles CA to Bakersfield CA we left it at dealer for about two weeks they claim of inspections and parts not being in I file a claim with corporate and never hear from them I finally got my truck this Monday [XXX] and today [XXX] same wheel side seal breaks axles locks up and here I am stuck with another $2000 Tow payment Ram Corporate claims they will call me back in 24 hours its going on 3 weeks no calls or emails dealer claims corporate will refund my expenses I had to out of pocket tires as well since recall would not cover now I have no work no truck and no money [XXX] is amazing because first time around I could have cause a horrible accident and who would have paid if no one answers me the recalls are very dangerous this Dodge RAM truck 3500 is not safe at all it is a dully and the two back tires just flew off on the freeway the wheel studs all 5 cracked I really need help or guidance on what to do with this horrible situation please call [XXX] or email me at [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

In May of 2023 while towing my boat I got warning bells and flashing lights, alerting me of the failure of the ABS brake system. In a few miles the warning went away. Then came back on, about 12 times in 20 miles. I also lost my cruise control and traction control. I took to the dealer, about 10 times before they were able to have the episode happen. It was intermittent at first but VERY annoying and Unsafe. The ABS system is almost always in failure mode and has been since about August. They order the parts in June, I'm still waiting. I use the truck to tow a car , a 34 foot 5th wheel and numerous other heavy loads. ABS is very important as is the cruise on my long trips. I'm still waiting, no help at all from Chrysler corporation!! Almost everyone I've talked to with a 3500 and larger truck, has had it fail. I'm tired of paying for a vehicle that is unsafe to drive. I want Chrysler to offer to buy it back, offer a good trade or repair. Please make them fix what they sell!!

ABS warning light came on with warning bell. ABS and traction control systems not function properly, actually not working leaving the vehicle compromised when braking, especially in an emergency situation. The cruise control does not work when this application has failed. This issue has occured

The ABS sensor warning indicator comes on randomly. Normally every 45 seconds or so. The cruise control will not work when the warning triggers. The dealer replaced the sensor and the HCU units when the truck had @ 40k miles. Problem reoccurred within 6 months. The replacement parts have not been available now for 18 months and the dealer tells me they have no expectation when the parts will be available.

I had my ABS system repaired at my local RAM dealership under the original ABS recall, it is now malfunctioning again abs/traction control and brake light on , i took it back to the dealership which has changed hands and they didn't seem interested in repairing it and they said it was on national backorder anyway , so i've had to remove the fuse so i can at least drive it without the warning bell dinging all the time , this needs to be recalled again because its very dangerous

As I'm sure you are aware of the ABS issues these vehicles have had over the last few years without any sort of correction it has been a nightmare. The ABS light and service electronic braking system has been beeping for over a year and the dealers and parts people have no resolve for this. We have recently been able to do what was RECOMMENDED by the dealers and found a used module to replace ours that is not working, but for a $1,650.55 repair getting a used part does not make me feel good about it, considering there's nothing to say this unit will not do the same thing in a few months. Again, we have been dealing with this for over a year and was told some point last year things were under review and waited 6 months for that review to be cleared and approved to only be told the review process was extended to try and find some resolve and still do not have any news from the Dealers or Manufacturers about this. To be such a huge safety component of the vehicle you would expect some sense of urgency on this matter, but that has not been the case for us or many others in this same situation.

Faulty abs and hcu module. They are defective units and discontinued for purchase. I contacted local dealer and parts are on back order for 5 months.

Anti-lock braking systems (ABS)

The ABS light and traction control light comes on intermittently, from my understanding this controls the stopping power of the truck. I have no traction control when I am pulling my camper. The lights will go off and then come back on own their own, even when the truck is sitting still with nothing hooked to it.

Abs lights jump on beep then go off over and over. Had light checked and was told no fault showing. Month later did it for days then stopped.

Intermittent flashing and dinging for ABS system. Message in dash says “Service Antilock Brake System”. Has been diagnosed and confirmed by credited service shop. The problem occurred around 80 thousand miles, a year or so ago.

In 2020 my abs traction control warning light came on took truck to dealership. They replaced ABS motor. 1 1/2 year later the warning lights started to flash on which progressed into always on by April 2023. I had the truck at dealership for another recall and they tested and system. Dealership stated they would repair under warranty. I have been waiting 10 months for repair and they state they cannot order the part yet 3/2/2024 since they can only order so many per month and there is a long list in front of me. I have noticed a loss of braking power. And I am not able to use cruise control either

67A recall was not performed on my vehicle nor was I notified of it. I have had SCR catalyst issues and def issues and my vehicles constantly fails emissions. Ram and Cummins have stated that my vehicle is not included in the recall but I am having the same issues as the 67A recall.

My ABS and Traction control lights will come on and off, making my cruise control stop working without warning. sometimes it stays on and sometimes it goes off. it is completely random. I'm seeing lots of reviews saying this is happening to others and its the HCU module and the abs control. please help get this fixed

ABS LIGHT IS ON MEANING NO ABS,NO TRACTION CONTROL, NO 4 WHEEL DRIVE OR CRUISE CONTROL. ABS MODULE AND HCU REPAIR ARE BETWEEN 1100 AND 1400 DOLLARS.

ABS and traction control lights constantly flash electric brake assist also flashes intermittently.

ABS and traction control light comes on sporadically during driving. C0020-01 ABS Pump motor control general electrical failure. This appears to be a common problem with the 2017-2018 model RAM trucks. Parts are on national backorder.

There is an ongoing issue on the 2018 model RAM 3500 trucks, with their braking system. This is the 4th time that my ABS brakes have failed. There should have been a recall a long time ago. This last time the ABS failed, I brought the truck to the Garber Dealership in Greencove Springs, FL 31 July 2024. They didn't have the part and stated that it wouldn't be available until Feb 2024. They received the part (Hydraulic Control Unit (HCU)) and I brought my truck in to have the repair conducted 13 Feb 2024. The dealership called me later that day and told me that they ran into an issue that the HCU was not communicating with the ABS Module and the technician was unable to bleed the brakes. She said that they needed to order the ABS Module. After not hearing any status following that, I called back the late afternoon of 15 Feb 2024 and was told that the part wouldn't be available until June. Prior to bringing in the truck, I had brakes, just not ABS which also cancels out cruise control and trailer brakes. Now it has NO brakes and it sits on their lot until June. I bought the truck new from this dealership and the following is the history of every time the HCU and ABS Module was replaced: 1st time, 12 Sep 2029, 5,374 miles; 2nd time, 11 Mar 2021, 13,136 miles; 3rd time, 19 Aug 2022, 20,607 miles; 4th and current time, 31 July 2023, 29,769 miles. If this is the not the correct agency to help with this issue, please let me know who to contact. Thank You.

The truck's ABS system becomes disabled after the ABS light intermittently comes on. Ram dealer diagnosis is a faulty abs pump and module. The parts are not available to fix the vehicle. ETA is June 30, 2024.

ABS Code C0020-01-ABS PUMP MOTOR CONTROL - GENERAL ELECTRICAL FAILURE

I purchased vehicle new June 2018. On [XXX]. I had a Fault code of ABS brakes system and took to Mountain Valley motors Blue Ridge, Georgia for repair and replacement of hydraulic control unit. At that time the mileage 22,140. [XXX] had the same failure again and the fault code reading service ABS brake system. Took the truck to Jim Brown Dade city Florida for Repair with the fault, code reading, and replaced again the same hydraulic control unit for the brake system. Second replacement of same part. Mileage 31,482. [XXX] had the same reoccurring fault code service antilock brake system when red same problem replace hydraulic control unit for the ABS brake system. Had that repair done again and mileage 37,290. At that time they had stated a new hydraulic control part was available with part number ending in AB. Part installed 68143491AB. After returning home, approximately 120 miles later, I am having fault flash on dash screen again, saying to service ABS brake system and then disappears. I took the truck to the dealership Jim Brown. They connected their computer and said there was no codes to be read. I again had the same message flash up every day. The first time I started the vehicle and would disappear. I took the vehicle back to Jim Brown dealership. They read the code again with an additional approximate 140 miles, and no code appeared on the computer. I was told, then to just let the part fail. Is that putting me and my family in jeopardy possibly fatally by a manufac

I was driving my family and the ABS light randomly popped on during a rain event and the vehicle had difficulty keeping traction. The vehicle was scanned and the code C002-01 was displayed meaning that the ABS module had issues. The vehicle has not been inspected, today, February 13th 2024 I reached out to Tacoma Dodge where the vehicle has previously been serviced to determine if this was a known issue since after a quick google it sounds like I am not the only one experiencing the issue. More digging pulled up a publication from Ram #S2005000004 which talks about the issue and parts being restricted. I also found an additional source that mentioned a class action lawsuit. I figured it was in my best interest and other owners who have experienced this issue to notify the NHTSA to assist with the investigation.

Abs module issues needs replaced but parts aren't available through the manufacturer

The contact owns a 2018 Ram 3500. The contact stated that while operating the vehicle, the ABS and EBS warning lights remained illuminated. The contact stated that while the failure occurred, the cruise control feature was inoperable. The cause of the failure was not yet determined. The local dealer and manufacturer were not contacted regarding the failure. The failure mileage was 151,000.

The contact owns a 2018 Ram 3500. The contact stated while driving approximately 65 MPH with the cruise control engaged and towing a trailer, the vehicle drove over a bump in the roadway and the ABS warning light illuminated and the vehicle independently decelerated to 35 MPH. The accelerator pedal was depressed, and the vehicle returned to normal functionality. The contact stated that the failure was intermittent at first but had become a recurring failure while driving over bumps in the roadway. The contact stated the failure persisted whether towing a trailer or not. The contact had taken the vehicle to a local dealer however, the failure could not be duplicated. The dealer replaced the ABS and ACU electrical control module. The vehicle was repaired, however the failure reoccurred. The manufacturer was not informed of the failure. The contact researched online and related the failure to NHTSA Action Number: PE22012 (Service Brakes, Hydraulic). The failure mileage was approximately 57,000.

Anti-Lock Braking System (ABS) module and Hydraulic Control Unit (HCU) ABS/Traction Contol and Brake waring lights all on Unit has been tested shown to be bad. Have not replaced do to national back order

The truck will continually flash an ABS and Electronic Break System (EBS) service light with alert ding. I replaced the ABS pump and it went away for a while and now it is back with no parts to be ordered to fix. This has become a known problem on all 2017-2018 Ram 2500 and 3500 trucks. This issue is ongoing and there is no rhyme or reason as to why it is happening. The only option is to replace the ABS hydraulic pump.

ABS and traction control lights intermittent flashing. Service ABS warning flashes and chiming occur. Very distracting and makes me unsure of failure of system .Codes and stored messages clear and repeat. Cannot go to dealer every day to have codes read that don’t exist. Parts not available at dealer. How is this fixed?

ABS mogel is defective and needs to be replaced. ABS light and chimes come on constantly. Affecting braking and lose of cruise control ability. This is a know fact that it is a defective part on ram trucks.

2018 Ram 3500, ABS, Traction Control lights came on 18,000 miles. Issue also renders Cruise Control inoperable.

The contact owns a 2018 Ram 3500. The contact stated that the ABS hydraulic control unit was making an abnormal beeping noise. While driving at various speeds with the cruise control engaged, the system disengaged without warning. The vehicle was taken to the local dealer, and the contact was informed that the ABS system needed to be replaced. The vehicle was repaired, but the failure recurred. The contact called the local dealer and was informed that parts were on backorder. The manufacturer was contacted, but no assistance was provided. The failure mileage was approximately 78,000.

ABS lights on dash continue to come on. ABS pump is most likely not working

The contact owns a 2018 Ram 3500. The contact stated that while driving at various speeds the ABS, traction control, and Hydraulic control unit (HCU) warning lights remained illuminated, and the cruise control became inoperable. The vehicle was taken to the local dealer who determined that the ABS and HCU control modules were faulty and needed to be replaced. The vehicle was not repaired. The manufacturer was not notified of the failure. The failure mileage was 587,000.

The ABS light and Traction control light keeps coming on and off very frequently. I am being told it is the Hydraulic control unit, as well as the abs module. This seems to be a huge safety issue that many people are running into.

Component: ABS hydraulic control unit. Part No 68143491AA Risk: Vehicle lost ABS capability Confirmed: No Inspection: No Warning lamps: Control unit exhibiting similar problems was replaced in 2020

Vehicle began flashing abs light and traction control light. Took vehicle in for repair. Was told this is a known issue and they are unable to aquire parts until june 2024 currently January 2024. Drove on 1-25-24 light was off used the breaks and abs light came on and breaks locked up and continued to skid on the ice almost causing me to go threw a stop sign into a ditch.

SERVICE ANTILOCK BRAKING SYSTEM

3 yrs ago, took to dealership for light for electronic brake module, was told that the part was on backorder. Picked up truck and was told that they would let us know when part came in, have called and spoken to at least 11 different service reps and a managers (Dodge as well) over the last 3 years. They close the tickets after a certain amount of time and you have to explain yourself over and over and get the same answer, the part is on national backorder. Our warranty expired 10/2023, there is still no recall on our truck but other truck have a recall. I have tried and called the 1-800 number to get help with this matter and still we have a vehicle that we may cause injury to us or others. Please help!

Abs brake service light is on and off while driving or when hitting bumps or parked and applying the brakes.it intermediate on then off . This is a low miles vehicle and is used basically to tow from time to time.After doing my research this is a problem with the abs system malfunctioning. Haven reported to a dealer yet but research say these parts are in back order for long waiting periods.

Continued intermittent ABS light and "service ABS System" message with annoying / distracting chime, Loss of ABS and traction control, I have had several instances when the braking of the truck has been affected and could have easily caused an accident. Between the braking issues and the constant distraction of the vehicle chiming and alerting of a system issue, this needs to be looked into. the number of complaints does not show the actual number of people that are having the same issues. I have talked with several other owners that have had the same issue and the dealership repaired them but not reporting anything.

C0020-01-ABS PUMP MOTOR CONTROL - GENERAL ELECTRICAL FAILURE. Service electronic breaking system Service antilock break system When this alarm happens you lose traction control, ABS breaks, and trailer breaks if towing a trailer this is a huge safety factor.

The ABS and traction control lights come on intermittently on the dash and the message to check the brake system comes on alot. The ABS system doesn't work when the lights are on and they come on alot. This I believe is a safety issue since it came with an ABS system to keep from locking up the brakes when having to brake hard to avoid a collision.

When I was returning from a trip across town my "service electronic brake system " came on with a chime and then went out. This was followed by check "service brake system" which also went out. They stayed off for a few days and then did it again. This condition got more and more frequent. I took it to the dealer and was told that it needed a ABS control module. I felt this was very early for an ABS failure with only 30762 miles on the unit. I now have 48845 miles and the ABS light is coming on and off ( with it's chime ) even when I sit at a traffic light not moving and going down the road it is almost constant. I have read in the Ram forums that this is a common issue. I believe this to be a safety issue. Why have ABS if it's not going to work.

While driving, my "service electronic brake system" and "service antilock brake system" would come on and go off repeatedly. Other times, nothing would happen. Then it would come back on and stay on. Next time, nothing would come on. Shop states that it was antilock brake pump. He said that these are known to be bad but the part is backordered with no timeline available.

The antilock brake system warning light because it's faulty The brake system affects the speed control And they don't have reliable parts to repair

Starting in May 2023 mu truck has experience intermittent ABS System errors and Service Electronic Braking System service messages. At many times the errors will repeatedly clear and reoccur, sometimes as frequently as once every second or two. Sometimes the error messages come on and remain so for long periods. When in an error state, the ABS system is not functional and the vehicle will not allow activation of cruise control. My RAM dealer has advised that, despite the fact that this issue has been ongoing with RAM trucks for over years, there are no parts available and ETA for a redesigned part has just been delayed 6 months to June 2024. This is a faulty safety system.

ABS light goes on and off. I took it to a dealer and was told it was a C0020-01 ABS pump motor control electrical failure. There is no fix at this time as Ram is looking into the problem and will not supply any fixes until further investigation. The light and chime goes off all the time and it also cancels my cruise and anti slip. There needs to be a repair for this.

2018 Ram 3500 has a code C0020-01 anti lock braking pump motor failure. Seems to be a common problem that Ram trucks has not recalled. this is a blatant safety issue that they seem to be ignoring. Parts to repair this issue is hit or miss from what I understand. Please step in and hold ram accountable.